About the Knowledge Center
An overview of the Knowledge Center, the central hub where all your content and resources are stored in Joy.
The Knowledge Center is the central hub where all your content and resources (called assets in Joy) are stored. From individual files and links to collaborative FlexDocs, the Knowledge Center lets you manage everything in one place.
By default, assets appear in your Knowledge Center alphabetically based on their name. For added structure, you can organize your assets into folders and sub-folders, such as by department, team, or project.
What you can do in the Knowledge Center
Keep your content in one place
Store your files, FlexDocs, links, and other assets in one location, so your team can always find the most current version.
Search your content
Use Joy's search to find specific information, FlexDocs, or files. Search looks at the meaning of your words, so it can find content that doesn't use the exact keywords you typed.
Give the Knowledge Assistant your content
The Knowledge Assistant references the content in your Knowledge Center, so its answers are based on your organization's own information.
Assign training
You can assign any file, FlexDoc, or link in the Knowledge Center to your team as a task.
Where to go next
- To learn how to navigate the Knowledge Center and edit its settings, see Viewing and managing the Knowledge Center.
- To learn how to organize your assets, see Folders.
- To learn about the asset types, see Files and FlexDocs.