One trusted answer for every staffer and volunteer
Built for registered charities, foundations, 501(c)(3) organizations, and not-for-profit associations. New volunteers can ask Joy instead of shadowing someone for a week, and get answers from your program guides with the source shown. Everyone you bring on is covered without paying per seat.
“What's our intake process for a new client?”
Answered from the current program guide, with the source shown.
Program Guide v3 · cited“Which volunteers still need safeguarding training?”
By program, in seconds.
Capture what your most experienced staff and long-time volunteers know, and keep it available th…
What your team and volunteers can do with Joy
It draws on the program guides and policies you already have.
Answer anything from your own sources
Staff and volunteers get the same trusted answer from your current guides and policies, with a citation to check it against, so nobody waits on the one person who happens to know.
Explore this outcome“What do I do if a client discloses a safety concern?” → answered from your safeguarding policy, with the passage cited.
The same guidance, answered in each volunteer's own language, with more than 100 supported.
When your documents don't cover a question, Joy tells you that rather than guessing at an answer.
Turn your data into decisions and action
Ask a plain-language question and get a live view of who's trained and ready, so you can staff programs and report to funders without building a spreadsheet.
Explore this outcome“Which volunteers haven't completed safeguarding?” → the exact list, ready to follow up.
“How many staff finished the new-program training?” → by site, in seconds, ready for the funder report.
Completion data from SmarterU today. Connectors to other LMSs and HR tools are available soon.
Turn your knowledge into know-how
Turn the program guides you already maintain into onboarding and required training people finish, without paying for a course developer you don't have.
Explore this outcomeVolunteer onboarding built from your own program guide, ready to assign before a first shift.
A hard client conversation a new caseworker can rehearse, with coaching feedback, before it's real.
A short safeguarding refresher and quiz, with completion tracked for your board.
Preserve what your experts know
Capture what your most experienced staff and long-time volunteers know, and keep it available through the turnover that comes with lean budgets.
Explore this outcomeA departing program director's know-how, captured as a virtual expert new staff can ask.
New volunteers find out how your organization does it without shadowing for weeks.
Program knowledge that outlasts turnover, grounded only in what you've approved.
It works alongside your LMS
SmarterU connects today. The other connectors shown are available soon.
How to get started
Connect your sources
Point Joy at the program guides, policies, and handbooks you already maintain, and connect your LMS or drive. Your files stay right where they are. SmarterU connects today, and other connectors are available soon.
Invite staff and volunteers
Everyone asks Joy instead of the one person who knows, new volunteers follow their onboarding, and staff rehearse the hard conversations.
Measure what changed
Ask who's trained, ready, and certified, by program or site, then follow up straight from the answer or report it to your board.
We run lean, and every new volunteer used to mean weeks of someone shadowing them. Now they ask Joy and get the answer, cited, our onboarding is built from guides we already had, and I'm not paying per seat to cover everyone.
Cover everyone, and keep what your people know
Join the waitlist to see Joy work on your own documents. If budget is the question, tell us what you're working with and we'll talk it through.