Nonprofits: one trusted answer for staff and volunteers alike
Every new volunteer used to mean a week of shadowing. Now they ask Joy and get the cited answer from your program guides, follow onboarding built from those same guides, and everyone is covered without a per-seat bill. It works alongside your LMS.
“What's our intake process for a new client?”
Answered from the current program guide, cited on demand.
Program Guide v3 · cited“Which volunteers still need safeguarding training?”
By program, in seconds.
Capture what your most experienced staff and long-time volunteers know, and keep answering with …
What your team and volunteers can do with Joy. It runs on the program guides and policies you already have.
Answer anything from your own sources
Staff and volunteers get the same trusted answer from your current guides and policies, cited on demand, instead of waiting on the one person who knows.
Explore this outcome →“What do I do if a client discloses a safety concern?” → answered from your safeguarding policy, cited on demand.
The same guidance, answered in each volunteer's own language across 100+ supported.
Says “that isn't in our policies” instead of guessing when the documents don't cover it.
Turn your data into decisions and action
Ask a plain-language question and get a live view of who's trained and ready, so you can staff programs and report to funders without building a spreadsheet.
Explore this outcome →“Which volunteers haven't completed safeguarding?” → the exact list, ready to follow up.
“How many staff finished the new-program training?” → by site, in seconds, ready for the funder report.
Completion and onboarding progress pulled live from your LMS and HR tools.
Transform your knowledge into know-how
Turn the program guides you already maintain into onboarding and required training people finish, without paying for a course developer you don't have.
Explore this outcome →Volunteer onboarding built from your own program guide, ready to assign before a first shift.
A hard client conversation a new caseworker can rehearse, with coaching feedback, before it's real.
A short safeguarding refresher that proves the update landed, with completion tracked for your board.
Preserve what your experts know
Capture what your most experienced staff and long-time volunteers know, and keep answering with it through the turnover that comes with lean budgets.
Explore this outcome →A departing program director's know-how, captured as a virtual expert the team keeps asking.
New volunteers get the “how we actually do this” answer without shadowing for weeks.
Program knowledge that outlasts turnover, grounded only in what you've approved.
It works alongside your LMS, covers everyone, and never charges per seat.
Three steps to get started, and nothing to migrate.
Connect your sources
Point Joy at the program guides, policies, and handbooks you already maintain, and connect your LMS or drive. Nothing moves.
Invite staff and volunteers
Everyone asks Joy instead of the one person who knows, new volunteers follow their onboarding, and staff rehearse the hard conversations.
Measure what changed
Ask who's trained, ready, and certified, by program or site, then follow up straight from the answer or report it to your board.
We run lean, and every new volunteer used to mean weeks of someone shadowing them. Now they ask Joy and get the answer, cited, our onboarding is built from guides we already had, and I'm not paying per seat to cover everyone.
Cover everyone, and keep what your people know
Join the waitlist, or see a two-minute demo first.