Learn the moment you need it

Employees practice on their own time: rehearse a tough call, get coached through a concept, or quiz themselves against your actual content. Self-directed, in the flow of work, with no ticket and no waiting for L&D.

Practice and coaching grounded in your own documents
The Challenge

The moment of need doesn't wait for a course.

Across every team, someone hits a moment where they need to know something right now: a policy, a process, a pitch. Scheduled training can't be everywhere, and nobody files a ticket at 9pm the night before the big call.

The knowledge exists. Getting it into their hands, in the moment and in a form they can practice, is the hard part.

There's a better way.
Big renewal call tomorrow. Objections? New refund policy starts Monday First performance review as a manager What are the escalation steps again? Presenting to the exec team Thursday
See it work

Type a slash. Start learning.

Any learner, any assistant, any moment. Type a command and a session starts: coaching, roleplay, flashcards, or a quiz, all grounded in your own content. Watch one run, then try the others.

JoyYour Assistant
/roleplay price objection
/roleplay Scenario: price objection

Roleplay: Alex, procurement lead (pushes back hard)

Alex
  • “Your competitor is 20% cheaper. Why should we pay more?”
Your coach, between turns
  • Don't reach for a discount. Reframe to total value first.
  • Feedback after every reply, grounded in Sales_Playbook_Q4.pdf
Watch it work Tap a glowing point to see how each piece works
Learning commandsOne slash, a whole session/learn coaches, /roleplay practices, /flashcard drills, /quiz me checks. Each is a full session that plays out in the thread.How commands work
Grounded practiceYour content is the only sourceEvery coaching turn, objection, card, and quiz question is pulled from your own approved sources, and cites them.
Any topicPoint it at whatever you're facingA policy, a playbook, tomorrow's meeting: commands take a topic or a document and build the session around it.
Permission-awareSame rules as everything elsePeople can only practice on content they're cleared to see, so your access rules carry through automatically.
Start from a questionNo command requiredAsk naturally and Joy answers, then offers to coach it, quiz it, or roleplay it when practice would help.Knowledge Assistant

Four ways to self-direct

There's no single front door. Learners take a course, read the source, ask a question, or start a practice session, whatever fits the moment and the person.

Browse

Take a course

Courses your team publishes live right in the knowledge base. Start one whenever you're ready, no enrollment dance.

Read

Read the source

Sometimes you just want the document. The knowledge base is organized, current, and searchable.

Ask

Ask the assistant

Questions get instant, cited answers, and Joy offers to turn any answer into a coaching session on the spot.

Practice

Type a command

/learn, /roleplay, /flashcard, /quiz me: one slash starts a session grounded in your content.

Every path draws on the same approved, permission-aware knowledge, so what people learn on their own initiative is exactly what you'd have taught them.

Try the commands yourself

Every card below is a real, playable sample of what a session feels like. Open one and run it.

The learner starts

Nobody has to build a course or file a request. An employee opens what they're working from, types a command, and starts practicing, grounded in your real documents and available the second they need it.

Start anytime

A rep rehearses the night before a call; a new hire onboards at their own pace. No scheduled session.

Grounded in your content

Every practice, answer, and coaching turn comes straight from your actual documents.

No ticket, no waiting

Learning happens on the employee's initiative, so L&D isn't the bottleneck for everyday upskilling.

Need a fact, not a lesson?

When someone just wants a quick, cited answer instead of a practice session, that's the Knowledge Assistant. Same knowledge, same instant access; one teaches, the other tells. And inside every course, a course-scoped Learning Assistant does both, with coaching offered the moment a quiz doesn't go well.

Explore Knowledge Assistant

Up and running in minutes

1

Your content is already there

The knowledge base and any courses you publish are the raw material, with no separate learning library to build or maintain.

2

People pull what they need

A course, an article, a question, or a command: whatever fits the moment. No ticket, no scheduling, no waiting.

3

L&D keeps the guardrails

You decide what's published and who sees what. Learners take it from there, and every session stays inside those lines.

The night before my first big renewal call I role-played it five times with Joy. I walked in calm, handled the discount push, and closed it the next morning.
Future You
Account Executive
Imagine saying this, with Joy.

See On-Demand Learning in action

Give your team practice and coaching the moment they need it. Schedule a demo and we'll show you with your content.