Give every employee an expert they can ask
Instead of three Slack messages to track down the parental-leave policy, your team asks Joy and gets the cited answer in seconds. Any answer can turn into a quick lesson or a practice session, in more than 100 languages. It works alongside your LMS, with nothing to move.
“How do I log a safety incident?”
File the SafetyFirst form within 24 hours. Your supervisor is notified automatically.
Safety Manual · Section 4New returns flow → a six-minute micro-lesson, built from the same source.
Roleplay an upset-customer call and get coaching as you go.
Keep asking your team's best troubleshooter, even after they've moved on.
What your team can do with Joy
It draws on the handbooks and systems your people already have.
Answer anything from your own sources
Everyone doing the work gets an answer in seconds, drawn from the handbook and systems you already have, with the source cited.
Explore this outcome“What's our parental leave policy?” → a sourced answer in seconds, without hunting through chat threads.
Coming soon: answers in Slack and Teams, the tools you already use.
The same answer in your own language, one of the 100+ we support.
When your approved sources don't cover a question, Joy tells you so plainly.
Turn your data into decisions and action
Ask the question you'd normally file a ticket for, and get the answer yourself in seconds.
Explore this outcome“Which certifications is my team missing before the audit?” → a dashboard, ready on the spot.
Spot who's overdue and follow up without leaving the answer.
Completion data from SmarterU today. Connectors to scheduling and other systems are available soon.
Turn your knowledge into know-how
Practice the skill itself, before it counts with a real customer.
Explore this outcomeRoleplay a tough customer call with Joy, with feedback, before you face the real one.
A short course built from your own SOPs, just the parts you need, ready when you are.
A quick check that proves it stuck, so onboarding does more than hand someone a document.
Preserve what your experts know
Keep asking your team's best troubleshooter, even after they've moved on.
Explore this outcomeYour best troubleshooter, captured as a virtual expert anyone on the floor can ask.
Their know-how becomes the onboarding new hires get on their first day.
The answers stay after they leave, grounded only in what your team approved.
It works alongside the tools you already use
SmarterU connects today. The other connectors shown are available soon.
How to get started
Connect your sources
Handbooks, policies, procedures, your LMS: Joy answers only from the sources you approve. SmarterU connects today, and other connectors are available soon.
Invite the team
Unlimited users from the start. Everyone asks in plain language, in their own language.
Measure what changed
Fewer repeat questions and faster ramp-ups. You can ask Joy for that report, too.
New hires used to shadow someone for weeks just to learn where things live. Now they ask Joy, get the cited answer, and practice the tricky parts before they ever face a customer.
Not ready for a platform? Your team can start with our free AI prompting courses today. No account needed to browse.
Browse the free coursesGive your team one place to ask
Join the waitlist to see Joy work on your own documents.