Every franchise location on the same playbook
When every location reads the manual its own way, the brand drifts. Joy gives each one the same answer from your ops manual, cited to the page, opens new locations on one onboarding path, and shows completion across the network. It works with the LMS you already use.
Every location gets the same answer from the ops manual, cited to the page instead of a manager'…
Turn the ops manual into training every new hire finishes, and brand standards they can practice…
See the whole network at a glance, then close the gap without a spreadsheet round-up.
Capture what your best operators do differently, and roll it out to the next twenty locations.
What every location can do with Joy
It draws on the one ops manual every location already follows.
Answer anything from your own sources
Every location gets the same answer from the ops manual, cited to the page instead of a manager's guess.
See the outcome“What's the closing-count procedure?” → the cited answer from the current ops manual, in seconds.
Coming soon: answers for staff on the floor, in Slack, Teams, or your POS help.
The same brand standard, answered in each location's own language, with more than 100 supported.
When a location goes off-script, Joy says the manual doesn't cover it.
Turn your data into decisions and action
See the whole network at a glance, then close the gap without a spreadsheet round-up.
See the outcome“Which locations haven't finished the new-menu training?” → completion by site in seconds.
Spot the lagging sites and assign the training, without emailing every GM.
Completion data from SmarterU today. Connectors to POS systems and other LMSs are available soon.
Turn your knowledge into know-how
Turn the ops manual into training every new hire finishes, and brand standards they can practice.
See the outcomeNew staff practice the brand-standard greeting and upsell in a roleplay, before their first shift.
A first-day onboarding path built from your manual, the same at every location.
A quick check on the standard at every location, with completion tracked across the network.
Preserve what your experts know
Capture what your best operators do differently, and roll it out to the next twenty locations.
See the outcomeYour top franchisee's playbook, captured as a virtual expert every location can ask.
That know-how becomes the onboarding your next twenty locations open with.
The standard stays consistent as you grow, grounded only in what corporate approved.
The numbers that matter as your network grows
SmarterU connects today. The other connectors shown are available soon.
How to get started
Connect your sources
Point Joy at the ops manual, brand standards, and your LMS. None of it has to move, and any update goes live everywhere the moment you make it. SmarterU connects today, and other connectors are available soon.
Invite the network
Every location asks the same approved manual and gets back the same cited answer, in 100+ languages.
Measure what changed
Watch completion by location, follow onboarding for every new opening, and field fewer calls to head office.
New owners used to fly to head office for two weeks. Now they follow the same onboarding path from day one, and I can see every location's progress from my desk.
Get every location on the same page
Join the waitlist to see Joy work on your own documents.