Pricing
All prices in USD
Start with the base below, then switch on only the add-ons and capacity your team will use.
- Answer questions from your sources, with citations Knowledge Center + Knowledge Assistant
- Automate everyday work out of the box Workflow Assistants · ready-made commands
- Capture your top performers' know-how Custom Virtual Experts
- Work across text, charts, images, audio & video Visual Intelligence + Unified AI
- Search every system from one place Universal Connectors: SmarterU today; Salesforce, Zendesk, HRIS, and other LMSs soon
- Turn expertise into training in minutes Course StudioIn development
- Roll out to your whole team with no per-seat price Unlimited users
- Get help whenever you need it 24/7 AI support + live help desk
Feature add-ons
Add only the capabilities you need.
Usage & storage packs
Buy by the unit. Add more anytime, or remove what you don't use.
Making sense of credits
What your credits cover
Credits are prepaid. Every plan includes 5M a month, and each credit pack you add brings another 5M for $25. Joy draws on them whenever your team asks a question, generates content, or uses a command. Credits from your plan that you don't use roll over into the next month once.
That covers any one of these:
- 1,500 cited answers Questions answered from your own documents, with the source linked.
- 1,000 document summaries A long report, policy or contract read and condensed.
- 550 practice quizzes Self-directed quizzes built from material your team already has.
- 400 role-play sessions Multi-turn practice conversations with a virtual expert.
These are estimates based on typical usage. A typical learner uses about 200,000 credits a month, roughly $1, so the base covers about 25 learners. Daily power users, such as admins building courses, use around 1M.
Need more?
Enterprise availability
Need single-tenant hosting, custom SLA, dedicated CSM, procurement paperwork, or volume discounts? Let's design a plan together.
Why we price it this way
Pricing that fits your team
Turn capabilities on and off as you go, and pay only for what your team uses.
Unlimited users on every plan
Invite your whole team, plus any freelancers and partners you work with, without a per-seat charge.
Pay only for what you turn on
Add a capability when you need it, and leave out the ones you don't.
Prepaid, with no overage
Your plan is paid up front, so its monthly figure is the most you'll pay. Admins are told when credits get low, and nothing tops up on its own.
Local currency support
Prices are shown in your local currency based on where you are.
We stopped paying by the seat. Now the whole company has access for a fraction of what we used to spend, and I always know exactly what the bill will be before it lands.
Got Questions?
Ask Joy
Demo
How much will my team pay?
Every plan starts at a $25/month base with 5M usage credits and unlimited users. From there you add credit packs at $25 per 5M as your usage grows. What you spend follows how much your team uses Joy rather than how many people you have, so the trial is the quickest way to see your own number. Plans are prepaid, so you're never billed more than the plan you choose.
What's a usage credit?
Credits are spent when people use AI: asking questions, generating content, running commands. The base includes 5M each month, which covers roughly 1,500 cited answers, or 1,000 document summaries, or 550 practice quizzes, or 400 role-play sessions.
How much storage do we get?
The base includes 1 GB of AI-indexed storage, roughly 10,000 PDFs. Indexed means Joy can search inside those documents and cite the exact source in an answer. Add more at $20 per GB whenever you need it.
What if we use more than we planned?
Your plan is prepaid, so you're never billed more than it, and admins are notified as credits get low. If you need more, add a credit pack, which raises your monthly allotment, or buy additional usage credits, which are used only once your monthly allotment is used up and stay valid for up to a year. Credit packs can be added or removed in any month, so you can adjust once you have seen a real month of use rather than committing up front.
What happens when our credits are used up?
Admins are notified as your credits get low. Once they're used up, AI features pause until your next month begins or until you add credits, and nothing is charged automatically. Credits from your plan that you didn't use roll over into the next month once, and additional usage credits stay valid for up to a year. Rolled-over credits are always used first, then your current month's credits, then any additional usage credits.
Can I change my plan later?
Yes. You can add or remove credit and storage packs in any month, and your bill changes with them.
Do you offer enterprise plans?
Yes. If you need single-tenant hosting, a custom SLA, a dedicated CSM, procurement support, or volume discounts, book an enterprise call and we'll design a plan together.
Do you have nonprofit pricing?
The $25 base covers unlimited users, so every staffer and volunteer is included at no extra charge and you pay for the work Joy does rather than the size of your roster. If budget is still the blocker, contact us and tell us what you're working with.
What currency will I be billed in?
All billing is in USD. The currency selector shows approximate prices in your local currency (EUR, CAD, BRL, MXN, and more) as a guide.
How do I get started?
JoySuite is rolling out through a waitlist ahead of the winter 2026 launch. Join with the plan you've designed above and you'll get access before the public launch, with priority onboarding from our team.
When does JoySuite launch?
JoySuite launches in winter 2026. Waitlist members get access before the public launch, along with priority onboarding from our team.
Is there a free trial?
Yes. At launch, every team gets a 14-day free trial with full access and no credit card required. Join the waitlist and we'll open your trial on launch day.
Is any training included?
Yes. Every subscription includes two ready-to-assign courses: an admin onboarding course and a company-wide AI-literacy course, both built in Course Studio.
How fast can we launch?
Once you have access, it takes days rather than months. Joy ships with a library of ready-made commands, so there's nothing to build before you see value. SmarterU connects today, and other connectors are available soon.
What can Joy do?
Joy is one assistant across knowledge, work, and learning: cited answers on demand, ready-made commands, Custom Virtual Experts, Visual Intelligence, and course authoring, all in a single place.
Can Joy answer from our own knowledge?
Yes. The Knowledge Assistant grounds every answer in your connected sources, cites where it came from, and declines questions outside your sources.
What are Custom Virtual Experts?
Capture a top performer's know-how into a reusable expert your whole team can ask, so their expertise is available to everyone.
Are all the assistants and commands included?
Yes. All six specialized assistants and the full command library are included for every user from the start; nothing is gated behind a higher tier.
Which AI models does JoySuite use?
JoySuite's Unified AI picks the best model for every request automatically, so you're never locked into a single provider or paying for separate AI subscriptions.
Is our data secure?
Security is built in: encryption in transit and at rest, granular access controls, and a full activity log. Your data is never used to train AI models, ours or anyone else's, and SOC 2 Type II certification is in progress.
Do you support SSO?
Social sign-on through Google or Microsoft is included on every plan. Enterprise SSO through your own SAML or OIDC identity provider will be a $49/month add-on in Step 2. It's in planning, so check the roadmap for when it ships.
What can Joy connect to?
Universal Connectors bring Salesforce, Zendesk, your HRIS, your LMS, and dozens more systems into one search, so answers span every source your team relies on. SmarterU connects today, and the other connectors are available soon.
Do you work with our LMS?
Yes. Joy is additive to your LMS with no migration required. Launch courses and surface learning right where people already work.
Can we build our own courses?
Course Studio turns documents into interactive courses, scenarios, and practice in minutes, no instructional designer required.
Who is Joy for?
Teams across HR, L&D, sales, support, and operations, in organizations from startups and nonprofits to enterprises: anywhere people need fast, trustworthy answers and hands-on help to do their best work.
Can I see it in action?
Yes. Join the waitlist and we'll show you Joy with your own use cases when it launches.
Be among the first to use JoySuite when it launches
Join the waitlist and we'll help you get started when we launch.