One search, every system

Search your CRM, help desk, HRIS, and LMS from one place, without moving a single file or rebuilding your workflows. SmarterU connects today; Salesforce, Zendesk, Workday, and other connectors are coming soon.

Read-only and permission-aware
The Challenge

Your information is scattered everywhere

Sales data is in Salesforce. Support tickets are in Zendesk. HR policies are in the HRIS, training records are in the LMS, and the rest of your company knowledge is somewhere else again.

Every day, your team switches between a dozen tabs trying to find answers. They copy and paste between systems. They ask three people the same question because no one is sure which system has the right answer.

See how connected search works
Salesforce Zendesk HRIS LMS Drive Slack
See it in action

One question answered across every system

Connect your tools once, then ask across all of them at the same time. Joy searches every connected system, respects each person’s permissions, and blends the answer with a citation for every fact. Nothing is moved and nothing is copied. Try a search, then tap the glowing points to see how it works.

Interactive demo · sample content

JoyConnected Search 6 connected sources
Where did we land on the Contoso renewal, and is their team compliance-trained?

Contoso’s renewal is in Negotiation at $84k, on track to close this quarter. There’s one open SSO escalation, their admin team is 2 of 5 through compliance training, and the signed MSA is on file.

Found across your systems
SFContoso renewal · Negotiation · $84kSalesforce · Closes Sep 30
ZDOpen ticket · SSO setup for ContosoZendesk · Priority: High
SUCompliance 2024 · 2 of 5 completeSmarterU · Contoso admins
SPContoso_MSA_signed.pdfSharePoint · Updated Aug 12
Only results you’re allowed to see
Watch it search Try a search or tap a glowing point
Knowledge AssistantAsk in plain languageYou don't pick connectors or set filters. Ask one question and Joy works out which systems can answer it.Knowledge Assistant
Universal ConnectorsSearch every connected system at onceJoy searches every connected system at once and blends the answer, with a citation for each fact so you can trust and verify it.Join Waitlist
Growing connector libraryRead-only connectionsSmarterU connects today. Connectors for Salesforce, Zendesk, HRIS platforms, file shares, and wikis are coming soon, all read-only, with no files to move and no workflows to rebuild.Browse connectors
Live dataAlways freshConnections are read-only and reflect the source as it changes. Joy searches the live system, so it never works from a stale copy.Join Waitlist
Secure & governedPermission-awareEvery result honors the permissions of the person asking. People only ever see what they’re already allowed to see.Security & governance

Connect your systems and search them all at once

JoySuite connects to the tools you already use and lets you search them all from one place, so no one has to switch between a dozen systems or ask three people where the answer is.

Salesforce System
Contacts
Deals
Accounts
+ + more fields
Zendesk System
Tickets
Satisfaction
Help articles
+ + more fields
HRIS System
Employees
Roles
Time off
+ + more fields
SmarterU LMS MCP
Courses
Completions
Scores
+ + more fields
JoySuite Hub
Permission-aware
Read-only by default
Cited answers
+ + dozens of connected systems
Salesforce
Zendesk
HRIS
LMS
Drive
Slack
JoySuite
Complete answer from everywhere

Connectors available and coming soon

SmarterU MCPFeatured connector

A native, deep connection to SmarterU LMS. Ask about enrollments, completions, and learner activity in plain language, and your LMS becomes fully conversational.

Business Tools

ZendeskSalesforceHubSpotAsanaJiraMonday

HR Systems

BambooHRWorkdayHiBobRipplingADP

Learning (Corporate)

DoceboSmarterULearnUpon

Learning (Academic)

MoodleCanvasBlackboardD2L Brightspace

Collaboration

SlackMicrosoft TeamsGoogle Workspace

Custom Connectors

REST APIsGraphQLWebhooks+ Any API

Browse all connectors →

How connectors work

Connect & search Governed access
Quick Connector Library Dozens more
SFSalesforceCRM · one-click authSynced
ZDZendeskSupport · one-click authSynced

Quick Connector Library

Connecting a system means authenticating once. SmarterU connects today, and connectors for other popular tools are coming soon.

Authenticate once and the connector goes live. You won't write a script, migrate any data, or open a ticket with IT.

Which sales reps haven’t completed compliance training?
CRMSales CRMDeals · ownersLMSSmarterU LMSTraining
12 reps identified, 3 past deadline, blended across your connected systems.

Cross-System Queries

JoySuite handles the work of querying across tools, so you only have to ask the question.

When the same customer or employee shows up in different tools, Joy recognizes it's the same record and blends the results, so one question answers what used to take five open tabs.

Permission-Aware
SRSales RepSees own deals and team dataScoped
ADAdminFull access across all systemsFull

Permission-Aware

Users only see data they’re authorized to access in the source system.

Every result honors the asker’s existing roles in the source system. People only ever see what they’re already allowed to see.

Read-Only by Default Read-only
No accidental changesEasy for IT to reviewSafe
No write access

Read-Only by Default

Connectors use read-only access by default, so they can't change your source systems.

Connectors only read data. They can't change records in your systems, whether that's Salesforce, your HRIS, or your LMS.

Connected systems are just the start

Connecting your tools is step one. The same connections power the rest of JoySuite, so your team can ask questions that span systems, then put the answers to work.

How to get started

1

Connect your systems

Use the Quick Connector Library to link your systems, starting with SmarterU, with no code required. CRM, HRIS, and support connectors are coming soon.

2

Ask cross-system questions

Ask questions that span multiple systems. JoySuite handles the complexity of querying across tools.

3

Get unified answers

Get one complete answer drawn from every connected system, with no tab switching.

Our answers used to be scattered across the LMS, the HRIS, and three shared drives. Now they’re connected, people get one answer instead of three half-answers, and the “where do I find…” tickets basically disappeared.
Future You
IT Leader
Imagine saying this, with Joy.

Bring your tools into one place when JoySuite launches

Join the waitlist and we'll show you JoySuite with your own content when it launches this fall.