One trusted answer for your whole campus, straight from your own handbooks and policies
Instead of waiting in the front-office queue, students and staff ask Joy and get the answer from your current handbooks and policies, with the source cited. Those same procedures turn into staff onboarding and required training in more than 100 languages, and it all runs alongside the LMS and SIS you already use.
“What's the deadline to withdraw without a W?”
Answered from the current academic calendar, with the source cited.
Academic Policy v2 · cited“Who still needs the FERPA refresher?”
By department, in seconds.
Capture the know-how of long-tenured staff and faculty, and keep answering with it through turno…
What your campus can do with Joy. It runs on the handbooks and procedures you already maintain.
Answer anything from your own sources
Staff and students get the same trusted answer, drawn from your current handbooks, catalog, and policies with the source shown, so questions stop piling up on one overloaded office.
Explore this outcome →“How do I appeal a financial-aid decision?” → answered from the current policy, with the source cited.
The same handbook, answered in each student's own language, with more than 100 supported.
If your documents don't cover a question, Joy says so rather than guessing at an answer.
Turn your data into decisions and action
Ask a plain-language question and get a live view of required training and onboarding across departments, then follow up from the same place.
Explore this outcome →“Which departments haven't completed the FERPA refresher?” → the exact list, ready to follow up.
“Where are new staff stalling in onboarding?” → by department, in seconds.
Completion and onboarding progress pulled live from your LMS and HR systems.
Transform your knowledge into know-how
Turn the procedures and compliance material you already maintain into staff onboarding and required training people finish, alongside the LMS you use for coursework.
Explore this outcome →Staff onboarding built from your own departmental procedures, ready to assign at hire.
A difficult student conversation an advisor can rehearse, with coaching feedback, before the real one.
A short compliance refresher that proves the update landed, with completion tracked for audit.
Preserve what your experts know
Capture the know-how of long-tenured staff and faculty, and keep answering with it through turnover and each new intake.
Explore this outcome →Your registrar's institutional know-how, captured as a virtual expert the team keeps asking.
New staff get the “how we actually handle this” answer without waiting on a veteran colleague.
Institutional answers that outlast staff turnover, grounded only in what you've approved.
It works alongside your LMS and SIS, and covers every student and staff member without paying per seat.
Three steps to get started, and you keep everything where it is.
Connect your sources
Point Joy at the handbooks, catalog, and procedures you already maintain, and connect your LMS or HR system. Everything stays right where it already lives.
Invite your community
Students and staff ask Joy instead of the front-office queue, new hires follow their onboarding, and advisors rehearse the hard conversations.
Measure what changed
Ask who has read, completed, and been certified, by department, then follow up straight from the answer.
Every office was answering the same questions on repeat, and our handbooks lived in ten different places. Now students and staff just ask Joy and get the current answer, cited, and my team gets its time back for the cases that actually need a person.
Give your whole institution the same trusted answer
Join the waitlist, or see a two-minute demo first.