Your Knowledge Assistant. Real answers, real work.
Ask, and get instant, cited answers from your own content. Hand it a brief, and get real deliverables back: proposals, contracts, plans. Save the prompts that work as commands your whole team can run.
Scattered answers. Shallow AI.
The information exists somewhere: a policy doc, a shared drive, an old thread. Your people spend hours hunting for it. And the generic AI they've tried? It summarizes emails and drafts generic text, blind to how your business actually works.
Real help means grounded answers and real work product, from one assistant that knows your content.
There's a better way.How an answer comes together
A live slice of Joy. Watch an answer come together, then explore the glowing points to see how each piece works.
Enterprise clients have a 60-day return window for a full refund, or 90 days for store credit. Requests are submitted through the partner portal.
“Enterprise accounts may return eligible product within 60 days for a full refund, or within 90 days for store credit, via the partner portal.”
If it isn't in your content, Joy says so. It never makes an answer up.
Trusted answers in seconds
JoySuite's Knowledge Center is a unified repository of your company's verified information: policies, procedures, playbooks, and more. When employees ask questions, they get instant, accurate answers pulled from this trusted source.
Cited, so you can verify
Every answer links to the exact source. Click through to the policy, section, and version it came from.
No guessing, ever
If it's not in your approved content, Joy says so instead of making something up.
Permission-aware
Answers draw only on content each person is cleared to see. Your access rules carry through automatically.
Give it real work. Commands do the rest.
Commands are one-step, repeatable actions that run on your knowledge, and they reach you four ways: packs your admin installs, your connected systems, commands your team builds, and ones you make for yourself. Switch a layer up top, watch a command run, and tap the glowing points to see how it works.
Here you go: completion by department, from the latest training data in your knowledge.
Done. Same view, grouped by quarter. Want it as a dashboard?
Meet the assistants
Six pre-built assistants, one platform underneath. Each is fully customizable. The lineup just arrives pre-configured for a team's role, with the right command packs, tone, and knowledge scope from day one.
Assign them across your org
Give each group the assistant tuned to its work. Command packs overlap, so choosing an assistant never costs anyone a command. It's how you personalize Joy for a team.
Your organization
Rename it, set its tone, scope its knowledge, swap packs: same platform underneath.
Command packs on boardshared with every assistant (overlap is the point)
Plus: Custom commands for board prep and connector commands from your BI tools
Sees company-wide sources you approve: plans, results, policies
Four ways commands reach you
One palette, four layers: what your admin installs, what your access unlocks, what your team builds, and what you make for yourself.
Command packs
Admins install packs on an assistant (quizzes, charts, summaries, reports) and everyone who has that assistant gets those commands.
Connected systems
Connect HubSpot, Salesforce, or your help desk and system-specific commands appear, but only for the people with access to that system.
Built by your team
Admins capture “how we do it here” as custom commands tied to an assistant, so a whole workflow runs the same way for everyone.
Personal commands
Anyone can turn a task they repeat into a private command. It sits on top of everything else they already have.
A taste of the built-in packs
Ready-made packs cover the everyday work. Install them per assistant, and they keep growing.
Visualizations
Rendered right in the chat.
Active Learning
Practice in the flow of work.
Reporting & Strategy
From data to decisions.
Instructional Design
Training material, drafted.
Operations & Project Management
Keep delivery on track.
Mastery & Understanding
Learn it, don't just read it.
Learner Engagement
Reach people before they slip.
Communications & Correspondence
Say it right, anywhere.
Editorial & Quality Control
Ship polished work.
General
The everyday essentials.
Expert Assistants
Put an expert on call.
Admins choose the packs each assistant carries, toggle individual commands, and decide whether new commands auto-enable as packs grow. Team and personal commands follow the same governance, so nothing reaches someone it shouldn't.
Instant answers from unified knowledge
One assistant, every source. Browse what feeds the knowledge base, how answers stay trustworthy, and where the assistant meets your people.
Knowledge Center
A centralized repository for your policies, procedures, and playbooks. Upload documents, organize by topic, and let your team find what they need.
Role-based permissions carry through, so people only ever see the content they're cleared for.
Knowledge Libraries
JoySuite comes with curated knowledge libraries (cybersecurity basics, leadership principles, workplace safety, and more) ready to use before you upload a single file.
Curated by experts and kept current, so new teams have something trustworthy to ask from day one.
Linked Files
Link documents from OneDrive, Google Drive, Dropbox, SharePoint and more. Your files stay where they are, and JoySuite indexes and searches them.
When a file changes at the source, the answer updates too, so nothing is ever based on a stale copy.
FlexDocs
Combine text, images, diagrams, and videos in one living document. FlexDocs make it easy to capture institutional knowledge in whatever format works best.
Because they're structured, Joy can cite a specific section of a FlexDoc just like any other source.
Unified Search
One search box finds answers across all your connected sources. No more checking three different systems.
Joy works out which systems can answer, then blends the results into one response with the source on each.
Trusted Citations
Never second-guess a policy again. Every response includes a citation to the exact source document and section.
Open the citation to read the exact passage behind the answer. Full auditability, zero guesswork.
Visual Results
Get responses as charts, tables, reports, or working documents you can share or export right away.
Ask a follow-up and the visual updates, or open it as a canvas to refine and share with your team.
Any Language
Employees ask questions in their preferred language and get answers in that language, even when source documents are in English. Support for 100+ languages.
Ask in Spanish and get a Spanish answer grounded in an English policy: no translation step, no lost nuance.
Pre-built Assistants
Each assistant comes with specialized commands for its domain, plus custom commands your team builds and personal commands each user creates for themselves.
Legal, Sales, HR, L&D and more each ship as a ready-to-work teammate: no setup, no prompt writing.
Custom Assistants
Assign a personality, restrict content scope, and add custom instructions. Build AI teammates tailored to specific roles.
Give an assistant a personality, a content scope, and a few house rules, and it works exactly the way your team does.
Commands Library
Each command encapsulates expert-level prompts so your team gets great results without writing prompts themselves.
Expert-built commands cover the documents your team actually produces, from proposals to SOPs.
Joy Agents
Coming soon: set up scheduled tasks or trigger-based workflows, all configured in natural language.
Coming soon: schedule recurring reports or fire a workflow on an event, all configured in plain language.
Ask JoyEmbedded Assistant
Drop the assistant into SmarterU (or any app) with a script tag. Users are provisioned on demand and answers stay grounded in your approved sources.
Launch it from SmarterU or any app with one embed snippet. Slack, Teams, and email are on the way. It respects the same sources and permissions everywhere it appears.
Feedback Capture
Users can flag errors, outdated info, or missing details. Reports go directly to content owners for review.
Every flag is tracked and routed to the owner, so your knowledge base gets more accurate the more it's used.
Analytics
Track usage, identify top commands, and see adoption across your team.
See which commands get used, by whom, and where adoption is climbing across your team.
Scheduled
Coming soon: set it and forget it. Commands will run automatically on schedule and deliver to Slack, email, or both.
Coming soon: let a command run on its own schedule and deliver the result to Slack or email.
When an answer should become learning
Some questions deserve more than an answer. The same approved content that powers Knowledge Assistant feeds JoySuite's learning capabilities. No duplication, no drift.
On-Demand Learning
Recurring questions are a signal. Turn the topics people keep asking about into bite-size lessons they can pull anytime.
Explore On-Demand Learning Author-ledCourse Studio
Build full courses, quizzes, roleplays, and simulations from the same approved sources your assistant cites.
Explore Course StudioUp and running in minutes
Add your content
Upload documents or connect your existing file storage: Google Drive, SharePoint, whatever you use.
Configure access
Set who can see what. JoySuite respects your existing permissions automatically.
Start asking
Your team asks questions in plain language. JoySuite delivers cited answers instantly.
My team used to ping three different channels just to confirm one policy. Now they ask Joy, get the answer with the source attached, and close it on first contact. The escalations just stopped.
Ready to give your team instant answers?
See how JoySuite can turn your existing documentation into an always-available knowledge expert.