Got challenges to solve?
Get reports on time, answer each question once, and keep what your experts know when they move on.
Prove training moved the needle.
Get a report without waiting two days for it.
Clear the course backlog.
Stop answering the same policy question all day.
Ramp new reps in weeks, not months.
Capture what your experts know before they leave.
That's what Joy is for
ScrollGive Joy your knowledge
Fill it with your sources of truth
Joy starts empty. You add the documents you trust: policies, procedures, product docs, and manuals.
Skip the whole shared drive, because a data dump leads to poor answers. You don’t need everything at the start, either; add more as you go.
Curated sources in → grounded answers out.
Knowledge Centeryour source of truthInvite everyone who needs answers
Employees, contractors, consultants, franchisees. Unlimited users, no per-seat price penalty, so you roll it out to the whole team.
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Different groups, different assistants
Decide which sources each group can see, then hand them an assistant built for them, each with its own knowledge, tone, and guardrails, all governed centrally. This is the part a consumer chatbot can't do.
New hires
→
Onboarding Assistant
Field techs
→
Field Assistant
Sales
→
Sales Assistant
Ask it anything
Trusted answers, grounded in your sources
Your team asks in plain language and gets an answer grounded in the content you approved, with the source right there to check. Ask something out of scope, and it declines instead of guessing.
Slash the busywork
Commands are pre-built prompts. They come ready-made for everyday work: summarize, polish, translate, build a deck, and quiz. Admins add custom commands for each team, encoding "how we do it here" once, for everyone.
/summarizeReady/polishReady/translateReady/slidesReady/quizReady/returns checkCustom · your teamPractice, learn, and test on your own
Personal-growth commands let anyone start a practice session the moment they need one, learning in the flow of work with no formal course required.
Personal commands for everyone
Any user can build personal commands for the tasks they do all the time, private to them, sitting on top of whatever their assigned assistant already provides.
/my weekly reportPersonal · only you/prep 1on1Personal · only you/inbox triagePersonal · only youNow see the data behind your answers
Access data from connected systems and turn text responses into dashboards, so you can make better decisions.
Turn your data into decisions and action
Ask a question, get a dashboard
Type it the way you'd say it, and Joy answers with a live canvas instead of a paragraph: KPI cards, the chart that fits, a trend, a ranked list. Every question comes back as something you can read at a glance, and drop straight into a deck.
L&D AssistantEvery follow-up gets its own answer
Ask again, ask it differently, or ask something else entirely. Joy keeps the thread and picks the right visual each time: a trend, a split, a comparison, a shortlist.
L&D AssistantEvery answer is a canvas you can explore
Nothing here is a static picture. Click any KPI to see the rows behind it, recast the same numbers as a bar, line, or donut, and keep drilling until you reach a single learner, all right inside the answer.
But the data you need is scattered across systems
Today, getting it out of those systems means an export, a pivot table, and an IT ticket, and by the time the numbers land, the moment's passed and the file's already stale.
Unify your access to knowledge
Your data is scattered across tools that don't speak to each other. Connect them to Joy once, and a single question spans them all: read, matched, and acted on in one answer.
Joy AssistantTurn that gap into know-how
People can learn from the same knowledge on their own, the moment they need it, or you can turn it into an assigned, tracked course in minutes.
Turn knowledge into know-how
Everyone needs to know things
Across every team, someone hits a moment where they need to know something right now: a policy, a process, a pitch. The knowledge exists. Getting it into their hands, in the moment, is the hard part.
Raj PatelDana RuizMarcus BellMei LinAndre ColeSofia MarínJoy already has your sources of truth
That grounding is what lets Joy answer any question in the flow of work. The same knowledge lets it do more: turn what you know into self-directed, interactive learning your people can practice.
Your sources of truthLearn it, on demand
Anyone can ask Joy to teach a topic right when they need it. It coaches instead of lecturing, asking questions, checking what landed, and adapting as it goes, all grounded in your own sources.
Then practice until it sticks
People build a skill by doing it, so Joy sets up realistic scenarios to practice in: conversational ones where they talk it out with a persona who pushes back, and situational ones where they read what's happening and decide the right move, with coaching that helps them understand the content.
There’s always more to teach than time to build it.
Your L&D specialists do real craft, and every request is worth doing. But built the traditional way, one course at a time, demand will always outrun capacity. The backlog isn’t a failure of effort, there’s simply never enough time.
Build it once and refresh it in minutes
Every source becomes a course
Point Joy at anything you already have, your Knowledge Center, a file you upload, an interview with an expert, or Joy’s own general knowledge, and it becomes structured training.
JoyChat with Joy while the course takes shape
Describe what you want and the outline builds itself, sections, coaching, scenarios, and a quiz for each. Ask for changes, and just those parts light up and update.
Joy · Course StudioFrom a quick knowledge check to a full simulation
Every course can go from a quick recall check to a full simulation, with dozens of activity types in between. You decide how deep it goes.
What comes first in the cycle?
Quick, interactive checks that confirm the basics landed.
Custom, interactive lessons: 3D models and live simulations.
A coach that asks questions and adapts until the concept truly lands.
Realistic scenarios where they practice the skill, with feedback.
A full assessment engine: scoring, timing, adaptive recall, and review.
Deliver in Joy, in your LMS, or both
Build the course once, then launch it inside Joy or export SCORM to the LMS you already use, even both at once, for different teams. Either way, Joy powers the learning live and sends every result back, so your LMS stays as rich as Joy.
Joy
Course ready
Sales · 48
Live in-app
Ops · 79
AI works live through Joy
Learners are created in Joy automatically from your LMS, with no setup, and every score and completion flows back.
Two ways to read a course
Every course works two ways, and the learner picks. Classic to read at their own pace, or Presentation, where an AI voice reads each page aloud, describes the images, and pauses when there’s something to do.
What Is Leadership?
Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.
- Integrity: acting consistently with stated values, even when it’s difficult
- Empathy: understanding what your team needs before they ask
- Adaptability: adjusting strategy and style as conditions change
What Is Leadership?
Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.
- Integrity: acting consistently with stated values, even when it’s difficult
- Empathy: understanding what your team needs before they ask
- Adaptability: adjusting strategy and style as conditions change
Adaptive quizzing closes knowledge gaps
A traditional quiz passes at 80% and leaves the other 20% as gaps. Joy catches what those quizzes miss: every question starts as open recall, a miss comes back as multiple choice, and any answer they get wrong is coached until it clicks. Everyone finishes the course with no gaps.
Recall check
Answers, right in the course
As they work through it, a Learning Assistant rides along inside the course, even when the course is in your LMS.
Learners can ask about the page they’re on and get an answer on the spot, grounded in the course. When they finish, they get a short AI-written debrief of how they did, plus the certificate you designed.
What Is Leadership?
Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.
- Integrity: acting consistently with stated values, even when it’s difficult
- Empathy: understanding what your team needs before they ask
- Adaptability: adjusting strategy and style as conditions change
Everyone gets the knowledge they need
Get an answer in the flow of work, learn it yourself on demand, or take assigned training that proves understanding as well as completion. Everyone who needs to know something gets there, and you can see exactly how.
Raj PatelDana RuizMarcus BellMei LinAndre ColeSofia MarínSome know-how was never written down
The most valuable knowledge is often held by a few people, and it's the hardest to keep. Here's how Joy captures it before it's gone.
How do you preserve what your experts know?
Betty is who everyone calls when a generator won’t start.
Thirty-one years in the field. She’s seen every failure mode twice and can diagnose most from a photo and two lines of text. When a unit’s down and the manual’s no help, techs don’t open a ticket, they text Betty.
So the same questions land on her, all day
Every tech with a stuck unit pings Betty, and it’s the same handful of problems on repeat. She’s answering messages instead of doing the work only she can do. Helpful, until she’s on vacation, asleep, or gone.
Betty #generator-help
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Put her judgment where the team can reach it
Joy interviews Betty like a sharp apprentice would
Instead of a blank template she’ll never fill in, Joy asks one focused question at a time and digs into the judgment and the what-usually-goes-wrong along with the steps. Betty talks; Joy structures and captures.
Joy
Betty
Her knowledge becomes a Generator Troubleshooting Virtual Expert
Her answers, her judgment calls, and the gotchas she watches for get assembled into one virtual expert that reasons the way Betty does and cites where each answer came from, so the whole team can ask it questions.
Generator Troubleshooting
Virtual Expert · built from Betty
Now the team asks the expert, any hour, and Betty gets her day back
The same techs who used to text Betty now chat with the virtual expert and get her answer in seconds, at 2am, on a weekend, cited to where she said it. Betty stops being a help desk and goes back to the work only she can do.
Generator TroubleshootingVirtual Expert · built from BettyThe same capture also builds the course new hires start with
The same interview produces a virtual expert and a course. The virtual expert handles live questions; a structured course turns Betty’s judgment into the onboarding path every new tech completes, so they arrive already knowing what used to take years to absorb.
Betty’s interview, capturedHow many Bettys does your company have?
Think of the sales lead everyone DMs, the one tech who knows the legacy line, or the manager who’s answered the same policy question a hundred times. Capture each of them and you give the whole company an expert on call, and give your experts their hours back.
Are you ready to experience Joy?
You've seen each capability on its own. See how they come together, and what we'd do next if we were in your seat.
Everything Joy does, from one source of truth
It all draws on the same source of truth
Every answer, course, dashboard, and virtual expert draws on the same curated knowledge. Change a source once, and they all reflect it right away; a course built from it refreshes in minutes. That's what no single-purpose tool can copy.
Your Knowledge
one curated source of truth
Any question, answered from your own knowledge and cited.
See the gaps in what your team knows, and close them.
Turn expertise into training in minutes, understanding proven.
Capture your experts, so their answers stay on call.
Unlimited users, so everyone can use it
Knowledge only pays off when the whole team can reach it. Joy has no per-seat price penalty, so you roll it out to employees, contractors, consultants and franchisees alike.
And connected to your LMS, people are provisioned automatically: add someone once in the system you already use, and they're ready in Joy, no separate onboarding, always in sync.
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Thank you for getting to know Joy
Since 2012, we’ve built workplace learning at Neovation, the team behind SmarterU LMS and OttoLearn. JoySuite is everything that experience taught us, in one place.
We built it to bring adaptive, personal learning to your whole team. Thank you for spending this time with Joy.
JoySuitePut your knowledge to work
Trusted answers, decisions your team can act on, and training that ships, all from one source of truth alongside the tools you already use.