Got challenges to solve?

The report that's finally on time. The question you answer once, not ten times a day. The expertise that stays when people move on.

L&D leader

Prove training actually moved the needle.

Training manager

Get a report without waiting two days for it.

Instructional designer

Clear the course backlog.

HR & People

Stop answering the same policy question all day.

Sales & service enablement

Ramp new reps in weeks, not months.

Ops & frontline leader

Capture what your experts know before they leave.

That's what Joy is for.

Scroll

Give Joy your knowledge

Fill it with your sources of truth.

Joy starts empty. You add the documents you actually trust: policies, procedures, product docs, manuals.

Not the whole shared drive. A data dump leads to poor answers. And not all on day one; add more as you go.

Curated sources in → grounded answers out.

Bereavement Policy.pdf
Safety Manual 2025
Product Handbook
Returns Policy
Knowledge Centeryour source of truth

Invite everyone who needs answers.

Employees, contractors, consultants, franchisees. Unlimited users, no per-seat price penalty, so you roll it out to the whole team.

+
1,000+
Share Joy with everyone: employees, franchisees, consultants, volunteers, and more.
Unlimited users · no per-seat price penalty

Different groups, different assistants.

Decide which sources each group can see, then hand them an assistant built for them, each with its own knowledge, tone, and guardrails, all governed centrally. This is the part a consumer chatbot can't do.

New hires Onboarding Assistant
Field techs Field Assistant
Sales Sales Assistant
Each assistant sees only the sources you allow.

Ask it anything

Trusted answers, grounded in your sources.

Your team asks in plain language and gets an answer grounded in the content you approved, with the source right there to check. Ask something out of scope, and it declines instead of guessing.

Slash the busywork.

Commands are powerful, pre-built prompts. They come ready-made for everyday work: summarize, draft, translate, quiz. Admins add custom commands for each team, encoding "how we do it here" once, for everyone.

/summarizeReady
/draft emailReady
/translateReady
/quizReady
/returns checkCustom · your team

Practice, learn, and test on your own.

Personal-growth commands let anyone role-play a tough scenario, get coached through a topic, or quiz themselves, learning in the flow of work, no formal course required.

Personal commands for everyone.

Any user can build personal commands for the tasks they do all the time, private to them, sitting on top of whatever their assigned assistant already provides.

/my weekly reportPersonal · only you
/prep 1on1Personal · only you
/inbox triagePersonal · only you

You have answers.
Now see the data behind them.

Access data from connected systems, and transform text responses into beautiful dashboards, so you can make better decisions.

Turn your data into decisions and action

Ask a question, get a dashboard.

Type it the way you'd say it, and Joy answers with a live canvas instead of a paragraph: KPI cards, the chart that fits, a trend, a ranked list. Every question comes back as something you can read at a glance, and drop straight into a deck.

L&D Assistant
Build me a Q3 learning review.
78%Completion · +6 pts
1,240Active learners
84Overdue
Completion by month Bar
By department Donut
Sales 72%Ops 61%Field 48%
12-month trend Line
Needs attention Ranked
Safety Basics38%
Compliance 10154%
Data Handling61%

Every follow-up gets its own answer.

Ask again, ask it differently, or ask something else entirely. Joy keeps the thread and picks the right visual each time: a trend, a split, a comparison, a shortlist.

L&D Assistant
Ask a follow-up…

Every answer is a canvas you can explore.

Nothing here is a static picture. Click any KPI to see the rows behind it, recast the same numbers as a bar, line, or donut, and keep drilling until you reach a single learner, all right inside the answer.

84Overdue
The 84 overdue, drilled down Live rows
Sarah M.Compliance 101Due tomorrow
James K.Safety Basics5 days overdue
Ana R.Data Handling12 days overdue
Row-level permissions carry through to every drill.

But the data you need is scattered across systems.

Today, getting it out of those systems means an export, a pivot table, and an IT ticket, and by the time the numbers land, the moment's passed and the file's already stale.

LMS exportRequested 3 days agoWaiting
Sales reportIT ticket #4521In queue
Compliance dashboardUpdated 2 weeks agoStale
Q3_Analysis_v4_FINAL_rev2.xlsx47 tabs · 3 broken linksUnusable

Unify your access to knowledge.

Your data is scattered across tools that don't speak to each other. Connect them to Joy once, and a single question spans them all: read, matched, and acted on in one answer.

Your data lives in systems that don't talk to each other.
Zendesk
Cornerstone
Salesforce
Workday
Joy
Assistant

Turn that gap into know-how.

People can learn from the same knowledge on their own, the moment they need it, or you can turn it into an assigned, tracked course in minutes.

Turn knowledge into know-how

Everyone needs to know things.

Across every team, someone hits a moment where they need to know something right now: a policy, a process, a pitch. The knowledge exists. Getting it into their hands, in the moment, is the hard part.

Raj Patel
Dana Ruiz
Marcus Bell
Mei Lin
Andre Cole
Sofia Marín

Joy already has your sources of truth.

That grounding is what lets Joy answer any question in the flow of work. The very same knowledge lets it do more: instantly turn what you know into self-directed, interactive learning your people can practice.

Your sources of truth
Self-directed learning Roleplays and coaching, on demand.
Assigned training Courses, roleplays and coaching, assigned and tracked.

Learn it, on demand.

Anyone can ask Joy to teach a topic right when they need it. It coaches instead of lecturing, asking questions, checking what landed, and adapting as it goes, all grounded in your own sources.

Then practice until it sticks.

Reading about a skill isn't the same as doing it. Joy runs realistic scenarios so people build the muscle: conversational ones where they talk it out with a persona who pushes back, and situational ones where they read what's happening and decide the right move, with coaching after every step.

There’s always more to teach than time to build it.

Your L&D specialists do real craft, and every request is worth doing. But built the traditional way, one course at a time, demand will always outrun capacity. The backlog isn’t a failure of effort, there’s simply never enough time.

Backlog: 40 requests and growing

Build it once. Refresh it in minutes.

Every source becomes a course.

Point Joy at anything you already have, your knowledge center, a file you upload, an interview with an expert, or Joy’s own general knowledge, and it becomes structured training.

Knowledge center
Uploaded files
Expert interview
Joy general knowledge
Joy
Objection Handling
3 lessons · quiz · role-play

Just chat with Joy. Watch the course build.

Describe what you want and the outline builds itself, sections, coaching, scenarios, and a quiz for each. Ask for changes, and just those parts light up and update.

Joy · Course Studio

From a quick knowledge check to a full simulation.

Every course can go from a quick recall check to a full simulation, with dozens of activity types in between. You decide how deep it goes.

Knowledge check
Visualize
Deep understanding
Skill building
Assessment
SimpleDeep
Single select

What comes first in the cycle?

Assess the need
Build the content
Measure the impact
Knowledge check Check

Quick, interactive checks that confirm the basics landed.

Single selectMulti-selectTrue or falseFill in the blankShort answerMatchingCategorizationOrderingLabellingHot spot
3DInteractive model
Drag to rotate, pinch to zoom
Visualize See it

Custom, interactive lessons: 3D models and live simulations.

3D modelsLive simulationsCustom interactivities
Coaching session
JWhat makes you say that?
Because pressure drops.
J
Deep understanding Coach

A coach that asks questions and adapts until the concept truly lands.

Knowledge coachingSocratic questioningAdaptive dialogue
Software simulation
TicketCustomerNotes
Refund amount$1,240
ApproveDeny
Skill building Practice

Realistic scenarios where they practice the skill, with feedback.

Conversational scenariosSituational scenariosData-entry scenariosSoftware simulations
Results
80%8 / 10
Recall & concepts
Edge cases
04:12Review mode
Assessment Prove it

A full assessment engine: scoring, timing, adaptive recall, and review.

QuizAdaptive recallScoring & timingReview mode

Deliver in Joy, in your LMS, or both.

Build the course once, then launch it inside Joy or export SCORM to the LMS you already run, even both at once, for different teams. Either way, Joy powers the learning live and sends every result back, so your LMS stays as rich as Joy.

Joy Course ready
Launch in Joy
Export · SCORM
Delivered in Joy Sales · 48 Live in-app
Your LMS SCORM Ops · 79 AI runs live via Joy

Learners are created in Joy automatically from your LMS, with no setup, and every score and completion flows back.

Two ways to read a course.

Every course works two ways, and the learner picks. Classic to read at their own pace, or Presentation, where an AI voice reads each page aloud, describes the images, and pauses when there’s something to do.

Classic

What Is Leadership?

Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.

Course goalIdentify your leadership style and apply core skills in everyday situations.
  • Integrity: acting consistently with stated values, even when it’s difficult
  • Empathy: understanding what your team needs before they ask
  • Adaptability: adjusting strategy and style as conditions change
A page learners read and scroll through at their own pace.
Presentation

What Is Leadership?

Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.

Course goalIdentify your leadership style and apply core skills in everyday situations.
  • Integrity: acting consistently with stated values, even when it’s difficult
  • Empathy: understanding what your team needs before they ask
  • Adaptability: adjusting strategy and style as conditions change
Take a moment with this image, then continue when you’re ready.
Ava · English
An AI voice reads each page aloud as the content appears, describing images, summarizing tables, and pausing when there’s an exercise to do.

Adaptive quizzing closes knowledge gaps.

A traditional quiz passes at 80% and leaves the other 20% as gaps. Joy catches what those quizzes miss: every question starts as open recall, a miss comes back as multiple choice, and any answer they get wrong is coached until it clicks. Everyone finishes the course with no gaps, and no learner left behind.

Recall check
Score
Proficiency

Answers, right in the course.

As they work through it, a Learning Assistant rides along inside the course, even when it’s running in your LMS.

Learners can ask about the page they’re on and get an answer on the spot, grounded in the course. When they finish, they get a short AI-written debrief of how they did, plus the certificate you designed.

Effective Leadership

What Is Leadership?

Leadership is the ability to guide, inspire, and influence others toward a shared goal. It’s about impact, not job titles.

Course goalIdentify your leadership style and apply core skills in everyday situations.
  • Integrity: acting consistently with stated values, even when it’s difficult
  • Empathy: understanding what your team needs before they ask
  • Adaptability: adjusting strategy and style as conditions change
Take a moment with this image, then continue when you’re ready.
Ava · English 1 / 8

Everyone gets the knowledge they need.

Get an answer in the flow of work, learn it yourself on demand, or take assigned training that proves understanding, not just completion. Everyone who needs to know something gets there, and you can see exactly how.

Raj Patel
Dana Ruiz
Marcus Bell
Mei Lin
Andre Cole
Sofia Marín

That's know-how. But some knowledge was never written down.

The best of it lives in a few people's heads, and it's the hardest to keep. Here's how Joy captures it before it's gone.

You have experts. How do you preserve what they know?

Betty is who everyone calls when a generator won’t start.

Thirty-one years in the field. She’s seen every failure mode twice and can diagnose most from a photo and two lines of text. When a unit’s down and the manual’s no help, techs don’t open a ticket, they text Betty.

Betty Okafor
Senior Field Engineer · Generators
31 years in the field Every failure mode, twice Diagnoses by sound The name techs text first

So the same questions land on her, all day.

Every tech with a stuck unit pings Betty, and it’s the same handful of problems on repeat. She’s answering messages instead of doing the work only she can do. Helpful, until she’s on vacation, asleep, or gone.

Betty #generator-help 0 unread
Same handful of questions, every single day

Put her judgment where the team can reach it

Joy interviews Betty like a sharp apprentice would.

No blank template she’ll never fill in. Joy asks one focused question at a time and digs into the judgment and the what-usually-goes-wrong, not just the steps. Betty talks; Joy structures and captures.

Expert interview Joy Betty

Her knowledge becomes a Generator Troubleshooting Virtual Expert.

Her answers, her judgment calls, and the gotchas she watches for get assembled into one virtual expert that reasons the way Betty does and cites where each answer came from, so the whole team can actually talk to it.

Cranks, won’t fire → fuel first
Pressure loss after a reset
Fuel starvation vs. spark
The clogged-injector tells
Load-test before sign-off
Generator Troubleshooting Virtual Expert · built from Betty
Cranks but won’t fire?
Fuel first. Usually it’s starvation, not the spark. Check the level, then the filter. from Betty’s interview

Now the team asks the expert, any hour, and Betty gets her day back.

The same techs who used to text Betty now chat with the virtual expert and get her answer in seconds, at 2am, on a weekend, cited to where she said it. Betty stops being a help desk and goes back to the work only she can do.

Generator TroubleshootingVirtual Expert · built from Betty
0 questions answered · always on

The same capture also builds the course new hires start with.

One interview, two assets. The virtual expert handles live questions; a structured course turns Betty’s judgment into the onboarding path every new tech completes, so they arrive already knowing what used to take years to absorb.

Betty’s interview, captured
Virtual expert
Generator troubleshooting, 24/7
Answers live questions in Betty’s words, cited.
Generator Onboarding
Course · built from Betty · 5 lessons + a sim

How many Bettys does your company have?

Think of the sales lead everyone DMs, the one tech who knows the legacy line, or the manager who’s answered the same policy question a hundred times. Capture each of them and you give the whole company an expert on call, and give your experts their hours back.

250
hours back a year
in expert time, reclaimed a year
And the answer’s on call 24/7 for the whole team.
Capture it once, and it answers for good.

Are you ready to experience Joy?

You've seen each capability on its own. See how they come together, and what we'd do next if we were in your seat.

Everything Joy does, from one source of truth.

It all draws on the same source of truth.

Every answer, course, dashboard, and virtual expert draws on the same curated knowledge. Change a source once, and they all reflect it right away; a course built from it refreshes in minutes. That's what no single-purpose tool can copy.

✎ Updated Your Knowledge one curated source of truth
Answer anything

Any question, answered from your own knowledge and cited.

Data to decisions

See the gaps in what your team knows, and close them.

Knowledge to know-how

Turn expertise into training in minutes, understanding proven.

Preserve expertise

Capture your experts, so their answers stay on call.

Update a source: answers stay current, courses refresh in minutes.

Unlimited users, so everyone can actually use it.

Knowledge only pays off when the whole team can reach it. Joy has no per-seat price penalty, so you roll it out to employees, contractors, consultants and franchisees alike.

And connected to your LMS, people are provisioned automatically: add someone once in the system you already run, and they're ready in Joy, no separate onboarding, always in sync.

New hire added to your LMSSmarterU · Workday · your system of record
↓ auto-provisioned, no admin ticket
Ready in Joy the same daywith every assistant they're entitled to
+
Unlimited users · no per-seat price penalty

Thank you for getting to know Joy.

For 15 years, we’ve built workplace learning at Neovation, the team behind SmarterU LMS and OttoLearn. JoySuite is everything that experience taught us, in one place.

We built it to bring adaptive, personal learning to your whole team. Thank you for spending this time with Joy.

15+years
500+companies
1M+learners
SmarterU LMSOttoLearnJoySuite

Put your knowledge to work.

Trusted answers, decisions your team can act on, training that actually ships, and the expertise that would otherwise walk out the door, all from one source of truth alongside the tools you already run.