Task statuses and stages

Understand the Open and Closed statuses and the five stages a task moves through in Joy.

In Joy, a task is something that you need to do, such as reading a FlexDoc or viewing a file. Each task has a status and a stage so that you can effectively prioritize and manage your work.

Task statuses

Every task has either an Open or Closed status.

Tasks with an Open status are incomplete — you or the user assigned the task still needs to do something. Closed tasks are complete. You can see a task's status by viewing it.

To see a task that's assigned to you, click the More Actions icon, then About. To view a task assigned to someone else, simply click the task.

A task displaying a document called Employee Travel Policies. A banner above the document asks Do you want to mark this task as complete beside a Mark as Complete button. A panel showing the Overview tab for a task. An arrow points to the status that says "Open".

Task stages

Tasks progress through different stages. These may include the following.

Stage Meaning
Not started A task that you haven't started yet.
In progress A task you've started working on.
Warning A task that is due soon. A task typically enters the Warning stage 7 days before its due date, but the person who assigned the task can change this.
Overdue A task that's past its due date.
Completed A task you finished or one that was manually closed. A task in the Completed stage will have its status automatically changed to Closed.

When you manually close a task, its stage shows as Complete. For details on manually closing a task, see Editing a task.

On the Tasks page, your tasks display in a Kanban view, which organizes them into sections based on their stage. This organization makes it easy to see what you need to do at a glance. You'll see these same stages on each tab of the Tasks page and when you view a task.

The Tasks page with the My tasks tab selected. Tasks are organized into columns labeled Not Started, In Progress, Warning, Overdue, and Completed. A panel showing the Overview tab for a task. An arrow points to the stage that says "In Progress." A panel showing the Overview tab for a task. An arrow points to the text that says "Open" and "In Progress."