Guided experiences

Guided experiences go beyond checking recall — they let learners practise by doing. There are six types, grouped by how the learner engages. All six are AI-driven, grounded in your own sources, can be graded or ungraded, and are live at launch. The two interface-based formats — Data Entry Scenario and Software Simulation — are the most differentiated, because they collapse builds that traditionally need a specialist into a conversation.

Knowledge Coach

A Socratic experience that guides a learner through a body of knowledge — walking them through it section by section and checking comprehension with questions along the way. Think of walking a new hire through the employee handbook, or coaching a sales rep through a new product spec until they can explain it back. It builds understanding rather than testing it.

Conversational Scenario

The learner practices a dialogue with an AI playing a role. The AI stays in character while the learner works through the interaction — handling an upset customer demanding a refund, practising a difficult performance-review conversation, or talking a customer through a return. It models real back-and-forth conversations, where how you say it matters.

Situational Scenario

The learner works through a non-conversational problem or task in text, step by step — troubleshooting a generator that won't start, diagnosing a fault, or working a procedure through to resolution. Where the Conversational Scenario models a dialogue, this models a problem to solve.

Data Entry Scenario

The learner completes a real form or interface correctly, field by field, with live validation and feedback — a claims intake form, a clinical intake, an expense report, a compliance filing. It's hands-on practice at doing the actual data-entry task right, with the system checking their work as they go.

Software Simulation

The author uploads a sequence of screenshots of a piece of software, and Course Studio builds a guided watch → try → prove it walkthrough of the workflow — onboarding people onto a new CRM, ERP, EHR, POS, or internal tool. This is the standout: interactions that traditionally require a specialist and days of trigger-wiring are generated conversationally from screenshots the customer already has.

Custom guided experience

When none of the standard formats fit, you supply the AI instructions and Course Studio builds a bespoke, assistant-style conversation — an incident-triage coach, a branching decision drill, or any adaptive dialogue the other types don't cover. Because it's open-ended, the authoring assistant runs a deeper interview — guiding you to upload images and answer questions about what you want — so "make me something no template covers" stays a conversation rather than a blank canvas.