About the Knowledge Center
An overview of the Knowledge Center, the central hub where all your content and resources live in Joy.
The Knowledge Center is the central hub where all your content and resources (called assets in Joy) live. From individual files and links to collaborative FlexDocs, the Knowledge Center makes it easy to manage everything in one place.
By default, assets appear in your Knowledge Center alphabetically based on their name. For added structure, you can organize your assets into folders and sub-folders, such as by department, team, or project.
How the Knowledge Center improves your workflow
The Knowledge Center alleviates the pain of managing your organization's information by providing a unified hub for your content.
Unify your knowledge in one place
Centralize your files, FlexDocs, links, and other assets in a single location, eliminating knowledge silos and giving your users on-demand access to the most current information.
Intelligent search
Use Joy's robust search functionality to quickly locate specific information, FlexDocs, or files. Unlike basic search tools, Joy's search understands the meaning beyond simple keywords.
Fuel the Knowledge Assistant
The Knowledge Center serves as the information hub for your Knowledge Assistant, giving it the precise, accurate data it needs to generate answers tailored to your organization.
Assign training
Most knowledge bases simply house your files, but Joy helps you get them in front of the right people by allowing you to assign any file, FlexDoc, or link in the Knowledge Center to your team as a task.
Where to go next
- To learn how to navigate the Knowledge Center and edit its settings, see Viewing and managing the Knowledge Center.
- To learn how to organize your assets, see Folders.
- To learn about the asset types, see Files and FlexDocs.