Remote I-9 Guidance

New remote hires ask Joy how to complete Form I-9, what documents to bring, and by when. They get cited, step-by-step answers from your onboarding docs instead of guessing or waiting on an email back from HR.

For New Remote Hires HR & Onboarding Teams Hiring Managers Distributed Companies
Sample prompt to Joy's Assistant

I'm a new remote hire. How do I complete my [Form I-9], what documents do I need, and by when?

What it can look like

An illustrative example. Your output will reflect your own sources, data, and prompts.

I'm a new remote hire. How do I complete my Form I-9, what documents do I need, and by when?

Here's how your I-9 works as a remote hire, pulled from the I-9 Compliance Guide and the Remote Onboarding Guide, with the two deadlines and the documents you'll need to bring.

Your I-9 has two parts with two different deadlines. You fill out Section 1 yourself, and an authorized representative the company designates completes Section 2 after checking your documents in person, per the I-9 Compliance Guide.

By day 1
Section 1 — you complete
Within 3 business days
Section 2 — representative completes

Complete Section 1 no later than your first day of work. Section 2 must be completed within three business days of your start date, so it’s worth lining up your documents and your representative in that first week rather than leaving it.

Because you’re remote, you present your original documents to an authorized representative the company designates, such as a notary or an approved local agent, rather than to HR in an office, per the Remote Onboarding Guide. That person reviews your documents and fills in Section 2.

For documents, you bring either one document from List A, or one from List B plus one from List C:

List A — identity + work authorizationList B — identityList C — work authorization
U.S. Passport or Passport CardDriver’s licenseSocial Security card
Permanent Resident Card (Green Card)State-issued ID cardCertified birth certificate

So a single U.S. Passport from List A is enough on its own. If you don’t have a List A document, pair something that proves identity from List B, like your driver’s license, with something that proves work authorization from List C, like your Social Security card.

Want me to explain what to do if you can't reach an authorized representative in time, or how to correct a mistake on the form?

From onboarding docs to a clear first week

Remote I-9 Guidance answers a new hire's I-9 questions from your own onboarding documents: the completion steps, the acceptable documents, and the deadlines, with a citation to the exact source each time. No guessing which list a document belongs to or when Section 2 is due.

  1. Connect your I-9 and onboarding docs

    Upload your I-9 Compliance Guide, Remote Onboarding Guide, acceptable-documents list, and new-hire checklist to the Knowledge Center so answers stay grounded in your actual process.

  2. Set who sees what

    Set role-scoped access so new hires see onboarding guidance and HR sees the full compliance policy. Then people just ask Joy.

  3. New hires ask in plain language

    Questions arrive naturally: "How do I complete my I-9 and what do I bring?" Joy answers with the steps, the document lists, and the deadlines, each with a citation to the source.

  4. Use it where you work

    Copy the answer into your onboarding checklist, your welcome email, or a chat message to the new hire. Joy drafts the guidance; you send it.

  5. Make it one click for your team

    Save this ask as a custom command on the assistant your team already uses, so anyone can run it in one step.

Make it yours

Cited Answers

Every answer points to the exact onboarding document and section, so a new hire can trust it and HR can verify it.

Permission-Aware

New hires see onboarding guidance; HR sees the full compliance policy. Access follows the role automatically.

Step by Step

Joy walks the hire through Section 1, then hands off to the authorized representative for Section 2, in the right order.

Multi-State Ready

Point Joy at location-specific onboarding docs so hires in different states get the right representative process and instructions.

First-Day Checklist

Ask Joy for everything due on day one, from Section 1 to direct deposit and equipment setup, all from your new-hire checklist.

Document Helper

"Does my state ID count?" Joy explains which list each document belongs to from your acceptable-documents list.

Multilingual

New hires ask in their preferred language and get the I-9 steps back in that language, even when your docs are in English.

Manager Handoff

Give hiring managers the representative instructions so they can help a remote hire find an approved agent nearby.

Frequently Asked Questions

What is Form I-9 and who completes it?

Form I-9 verifies a new hire's identity and authorization to work. You complete Section 1 yourself, and an authorized representative completes Section 2 after reviewing your documents. Remote I-9 Guidance answers your questions about both parts from your company's onboarding documents.

Does Joy complete or verify my I-9?

No. Joy explains the requirements and deadlines from your onboarding docs and points you to the right people. It does not complete Section 2 or verify your identity documents; an authorized representative does that in person.

When is the I-9 due for a remote hire?

Complete Section 1 no later than your first day of work, and Section 2 within three business days of your start date. Joy cites your onboarding guide so you can confirm the exact dates that apply to your role.

What documents do I need for my I-9?

You provide either one document from List A, which proves identity and work authorization together, or one from List B for identity plus one from List C for work authorization. Joy explains which list each document belongs to from your acceptable-documents list.

How does a remote hire complete Section 2?

As a remote hire you present your original documents to an authorized representative the company designates, such as a notary or an approved local agent, who reviews them and completes Section 2. Joy walks you through finding and working with that representative from your Remote Onboarding Guide.

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