Org Chart Navigator

New hires ask "Who handles X?" and find the right person instantly. No more guessing, no more bothering the wrong people, no more staring at a confusing org chart PDF.

For New Employees All Employees HR Teams Onboarding Programs
Sample prompt to Joy's Assistant

Who handles [travel expense approvals] and how do I reach them? Tell me who they report to as well.

What it can look like

An illustrative example. Your output will reflect your own sources, data, and prompts.

Who handles travel expense approvals and how do I reach them? Tell me who they report to as well.

Answered from your HRIS, synced today, so the name, contact details, and reporting line are all current.

Travel expense approvals run through Devin Okafor, Travel & Expense Manager in Finance. He signs off on every travel and expense report before it reaches Accounts Payable, per the connected HRIS record synced today.

You can reach him at devin.okafor@company.com or @devin.okafor on Slack; he sits in Building A, Floor 2, and works Central time.

He reports up through Finance like this:

  1. Alan Reyes, CFO
  2. Priya Nair, Controller
  3. Devin Okafor, Travel & Expense Manager

So if Devin is out, Priya Nair, the Controller, is the right escalation point for a time-sensitive approval.

Want the full Finance approval chain, or a draft message to Devin with your report details?

From org chart to instant answers

Org Chart Navigator lets employees ask questions the way they actually think: "Who handles expense reports?" "Who do I talk to about taking parental leave?" "Who's the IT person for our floor?" Instead of decoding an org chart, they describe what they need and get the right person, with contact info and context.

  1. Connect your people data

    Sync with your HRIS, upload your org chart, or connect to your company directory. JoySuite indexes names, titles, departments, and responsibilities, and stays current as people move around.

  2. Set who can ask

    Point a JoySuite assistant at your people data and set role-scoped access, so the right people can look up who handles what.

  3. Employees ask questions

    Questions arrive in natural language: "Who approves PTO requests?" or "Who's the head of marketing?" Answered in seconds with the right person and how to reach them.

  4. Get the right person instantly

    Every response includes the person's name, title, contact info, and reporting chain. Employees know exactly who to reach out to and can message them directly.

  5. Make it one click for your team

    Save this ask as a custom command on the assistant your team already uses, so anyone can run it in one step.

Make it yours

Function-Based Search

Ask by what you need done, not by department name. "Who handles travel booking?" works even if you don't know it's under Operations.

Always Current

Syncs with your HRIS so you never send someone to a person who left or changed roles last month.

Rich Contact Info

Get email, Slack handle, phone, office location, and time zone, whatever's in your directory.

Reporting Context

See who the person reports to and who reports to them. Understand where they fit in the organization.

New Hire Mode

Optimized for onboarding questions: "Who's my IT contact?" "Who do I ask about benefits?" "Who's the office manager for the Austin office?"

Multi-Location

Automatically filters to location-relevant contacts. Ask "Who handles facilities?" and get your building's facilities manager, not someone across the country.

Permission-Aware

Some roles shouldn't be broadly visible. Control who can find executives, HR business partners, or sensitive roles based on the asker's level.

Ask From Anywhere

Field teams and deskless workers ask Joy from any device and get the right person in seconds, no org chart to dig through.

Frequently Asked Questions

How does AI help employees find the right person?

JoySuite's AI lets employees ask questions the way they think: "Who handles expense reports?" or "Who's the IT person for our floor?" Instead of searching an org chart by department, they describe what they need and get the right contact instantly.

Does the org chart navigator stay updated?

Yes. JoySuite syncs with your HRIS automatically, so the directory reflects current roles, titles, and reporting relationships. You never send someone to a person who left or changed roles.

Can employees search by function instead of department?

Yes. Function-based search is a core feature. "Who handles travel booking?" works even if the employee doesn't know that function lives under Operations or Finance.

What contact information does the navigator provide?

Whatever's in your directory: email, Slack handle, phone, office location, time zone, and reporting chain. Employees can message the right person directly from the answer.

Can I control who sees certain roles?

Yes. Permission-aware settings let you control visibility. Some roles like HR business partners or executives can be hidden from general searches and only visible to certain groups.

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Ready to make your org chart searchable?

Join the waitlist and be first to try this workflow when JoySuite launches.

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