Learning Concierge

Learners ask "what should I take next?" and get specific course, article, and video recommendations matched to their role and goals, each with the reason it fits, all drawn from your own catalog.

Pour Learners L&D Teams People Managers New Hires
Exemple de prompt pour l'assistant Joy

Based on our learning catalog in the Knowledge Center, recommend what I should take next. I'm a [role] working toward [goal], and I've already completed [prior courses]. Tell me why each one fits and roughly how long it takes.

À quoi cela peut ressembler

Un exemple illustratif. Votre résultat dépendra de vos sources, de vos données et de vos demandes.

Based on our learning catalog in the Knowledge Center, recommend what I should take next. I'm a new team lead working toward moving into people management, and I've already completed the Manager Essentials path. Tell me why each one fits and roughly how long it takes.

Since you've finished Manager Essentials, you've got the fundamentals covered. These three from the catalog build on it toward the people-management side, in the order I'd take them.

Here's where I'd go next, based on your goal and what you've already completed.

  1. Coaching Conversations That Stick (course, ~3 hours). This is the natural follow-on to Manager Essentials. It moves from managing tasks to developing people, which is the core of the people-management role you're aiming for. Start here.
  2. Giving Feedback Under Pressure (course, ~2 hours). New leads consistently tell us feedback is the hardest part of the jump. It pairs well with the coaching course and includes practice scenarios you can apply the same week.
  3. The First 90 Days as a People Manager (article series, ~45 minutes). A shorter read to round things out: practical routines for one-on-ones and goal-setting you can put in place right away.

If you only have time for one this month, take Coaching Conversations That Stick. It's the biggest step toward people management and everything else builds on it. Want me to point you toward a certification track once these are done?

Want me to sequence these into a plan across the next quarter, or swap in shorter refreshers if your schedule is tight?

From "what next?" to a clear answer

Learning Concierge lets any learner ask what to take next and get a short, specific list of courses, articles, and videos pulled from your own catalog, matched to their role, their goals, and what they've already finished. Every recommendation comes with the reason it fits and roughly how long it takes.

  1. Connect your catalog

    Add your course catalog, learning articles, and video library to the Knowledge Center so Joy recommends only from content you actually offer.

  2. Learners describe where they are

    A learner tells Joy their role, what they're working toward, and what they've already completed, in plain language, no menus to navigate.

  3. Review the recommendations

    Joy returns a short, ranked list with the reason each item fits and its length. The learner can ask for shorter options, a different focus, or more depth.

  4. Enroll where you already learn

    The learner takes the recommendations into your LMS and enrolls there. Joy points the way; the LMS handles the sign-up.

  5. Make it one click for your team

    Save this ask as a custom command on the assistant your team already uses, so anyone can run it in one step.

Faites-en la vôtre

Matched To The Learner

Recommendations reflect the learner's role, goals, and completed courses, not a generic top-ten list.

From Your Catalog Only

Joy suggests only content you've connected, so every recommendation is something learners can actually take.

The Reason It Fits

Each suggestion explains why it's a good next step, so learners trust the pick and stick with it.

Time-Aware Options

Short on time? Ask for a 20-minute refresher instead of a full course and Joy adjusts.

New-Hire Starting Point

Point new employees to the right first courses for their role in their first week.

Skill-Building Path

Help someone working toward a promotion find the sequence that gets them there.

Post-Course Next Step

Suggest what to take after finishing a course so momentum doesn't stall.

Certification Prep

Recommend the catalog items that map to an upcoming certification a learner is targeting.

Frequently Asked Questions

How does the assistant know what course to recommend?

The learner tells Joy their role, goals, and what they've already completed. Joy matches that against your connected catalog and returns a short, ranked list with the reason each item fits. It recommends only from content you actually offer.

Does Joy enroll learners in the courses it suggests?

No. Joy recommends and explains why each item fits, but enrollment happens in your LMS where learners already sign up. Joy points the way; your LMS handles the registration and tracking.

Can it recommend articles and videos, not just full courses?

Yes. If you connect articles and a video library alongside your courses, Joy can suggest a 20-minute read or a short video when that's the better fit, especially useful when a learner is short on time.

Will it suggest content we don't offer?

No. Joy recommends only from the catalog you've connected in the Knowledge Center, so every suggestion is something a learner can actually take. Nothing off-brand or external slips in.

How is this different from search or a homepage list?

Search returns whatever matches a keyword, and a homepage list is the same for everyone. Learning Concierge weighs the individual learner's role, goals, and history to recommend a specific next step, and tells them why it fits.

Recettes Connexes

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Learner FAQ

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New Hire Learning Plan

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Formation

Team Skills Dashboard

See your team's skill levels and identify development priorities.

Ready to help every learner find their next step?

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