Workshop: Giving Effective Feedback · Duration: 90 minutes · Group size: up to 16
Here is a full run-of-show built from the six sections in your deck. The timings sum to 90 minutes with a hard stop at the end, and each segment carries its talking points, activity mechanics, and a note on what to watch for.
The table below is the single reference you lead from in the room.
| Segment | Time | What the facilitator does | Slides/materials | Notes |
|---|
| Welcome & objectives | 10 min | Welcome the room, name the one outcome for the session, and run a 60-second opener: a time feedback actually helped you. Post the ground rules and the agenda. | Slides 1–3, agenda slide, name cards | Keep the opener to one sentence each or it eats the clock. Close by naming the SBI model so it lands later. |
| Why feedback fails | 15 min | Run the “feedback that missed” discussion. Surface two or three patterns from the group, then map them to the four common failure modes on the slide. | Slides 4–7, whiteboard or shared doc | Timebox the discussion to 8 minutes and capture examples on the board to reuse in practice. Watch for the room blaming receivers rather than the delivery. |
| The SBI model | 20 min | Teach Situation–Behavior–Impact. Walk one worked example, then have the room rewrite a vague comment into SBI on their own before you show the model answer. | Slides 8–12, SBI one-pager handout | The solo rewrite is the learning moment, so protect it. Collect one or two rewrites aloud before moving on. |
| Paired practice | 25 min | Pairs take turns giving SBI feedback on a real, low-stakes situation while the partner observes against the checklist. Two rounds, swap roles, 90 seconds of coaching between them. | Scenario cards, observer checklist, timer | This is the core of the session, so hold the full 25 minutes. Circulate and coach quietly; if a pair stalls, hand them a scenario from the board. |
| Debrief & tough cases | 15 min | Debrief what felt hard, then take two tough cases from the room and work them live with SBI, holding the behavior without attacking the person. | Slides 13–15, board | Let the room raise the cases; your prepared examples are the backup. Steer away from naming real colleagues. |
| Commitments & close | 5 min | Each person writes one feedback conversation they will have this week. Recap the model, point to the handout, and close. | Slide 16, commitment card | Hard stop at 90 minutes. A written commitment sticks better than a spoken one; keep it private to each person. |
Two prep notes before you walk in: pull the scenario cards and observer checklist from your activity bank, and cue the SBI one-pager so people leave with it. The transitions that usually slip are the discussion in segment two and the debrief in segment five, so keep an eye on the clock there. If the group runs larger than 16, split the paired practice into two facilitated corners rather than stretching the timings.
