Gong

Gong AI Integration

Video & Meetings

With Gong connected, your assistants can answer questions from calls, transcripts, deal intelligence, smart trackers, and Gong's insights, within each user's Gong permissions. Ask which deals have gone quiet in the last two weeks or where budget came up on Q4 deals.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect Gong to JoySuite

Your assistants search Gong calls and deal data when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Seeing which deals have gone quiet usually means checking deal boards and replaying recent calls.

Find where budget came up

"Show me calls where budget was discussed for Q4 deals"

Ask which calls on a set of deals discussed budget.

Find deals that have gone quiet

"Which deals have gone silent in the last two weeks?"

List the deals with no recent conversations, using Gong's deal data.

Find calls for coaching

"Find calls where reps talked more than 60% of the time"

See calls where a rep did most of the talking, so managers know where to start.

Search every transcript

"Find all mentions of our competitor this month"

Find all mentions of a competitor in a period.

Compare deal risk with support tickets

"Show deal risks for accounts with open support tickets"

See deal risks on accounts that also have open support tickets.

Review commit deals

"Which commit deals have concerning conversation patterns?"

Ask which commit deals show warning signs in their recent conversations.

What Your Assistants Can Access

JoySuite securely connects to Gong, making these resources available to your assistants.

📞

Calls

Access call recordings and transcripts.

Title Date Duration Participants Deal
💰

Deals

View deal intelligence and health.

Deal Name Stage Amount Health Calls
💡

Insights

Access AI-generated insights.

Type Deal Content Score Action
👥

People

View reps and stakeholders.

Name Role Calls Talk Ratio Activity
📊

Analytics

Access revenue analytics.

Metric Value Period Team Trend
🏷️

Trackers

View smart trackers and trends.

Tracker Mentions Calls Impact Category

Connector Commands

Use these specialized commands to interact with your Gong data directly in conversations.

/gong call

Get Call

Retrieve call details and transcript.

/gong deal

Get Deal

View deal intelligence and calls.

/gong search

Search Calls

Search transcripts with filters.

/gong risks

Deal Risks

Find at-risk deals.

/gong trackers

Get Trackers

View tracker mentions.

/gong team

Team Analytics

Get team performance data.

Commands respect your permissions and access settings.

Connect Gong to Your Other Tools

See how Gong works with your other connected tools.

🎥
+
☁️

Gong + Salesforce Integration

Connect conversation insights with CRM deals to check what's behind your forecast.

🎥
+
💬

Gong + Slack Integration

See what the team said in Slack about a deal next to its Gong calls.

🎥
+
🎫

Gong + Zendesk Integration

Connect sales conversations with support tickets to see how an account is doing.

🎥
+
📊

Gong + Analytics Integration

Combine Gong data with business metrics to answer questions about sales performance.

Permissions & Access Control

You control exactly what JoySuite can access within Gong.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The Gong connector is read-only. JoySuite can search and read Gong data but can't create, change, or delete anything in it.

  • Make changes in Gong itself
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my Gong data?

No. JoySuite connects to Gong via OAuth and queries data in real-time. Your revenue data stays in Gong. JoySuite reads it from Gong when you ask a question and doesn't keep a copy.

What Gong permissions does JoySuite need?

Read access for searching calls, deals, and insights. You control which data is accessible based on your Gong roles.

Can I search across all team calls?

Yes, based on your Gong permissions. JoySuite respects your existing visibility settings.

How long does setup take?

About 5 minutes. Click connect, authorize via OAuth, configure settings, and start querying your revenue data.

Does this include Deal Intelligence?

Yes. JoySuite can access Gong's deal intelligence, including deal health scores and engagement data.

Related Connectors

Other connectors people use with Gong.

Chorus

Chorus

Video & Meetings
Salesforce

Salesforce

CRM & Sales
Zoom

Zoom

Video & Meetings
Slack

Slack

Communication

Connect Gong when it launches

Join the waitlist and we'll tell you when the Gong connector is available.

Join Waitlist