Chorus

Chorus AI Integration

Video & Meetings

With Chorus connected, your assistants can answer questions from call recordings, transcripts, trackers, and the insights Chorus detects. Ask which calls mentioned a competitor this week or what objections came up with Acme Corp.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect Chorus to JoySuite

Your assistants search Chorus transcripts and call details when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding the calls where a competitor came up usually means scanning transcripts one by one.

Find competitor mentions

"Show me calls where competitors were mentioned this week"

Ask which calls mentioned a competitor and when.

Review objections on an account

"What objections came up in calls with Acme Corp?"

Get the objections raised on an account's calls without replaying the recordings.

Find calls for coaching

"Find calls where pricing discussions went long"

Find calls where a topic such as pricing went long, so managers know which ones to review.

Search every transcript

"Find all calls mentioning our enterprise plan"

Find all calls that mention a product or a plan.

Check competitors on closing deals

"Show competitive mentions for deals closing this quarter"

See competitor mentions for the deals that close this quarter.

Review buying signals

"Which calls had strong buying signals this week?"

Ask which calls this week showed strong buying signals, as Chorus detected them.

What Your Assistants Can Access

JoySuite securely connects to Chorus, making these resources available to your assistants.

📞

Calls

Access call recordings and metadata.

Title Date Duration Participants Deal
📝

Transcripts

Search call transcripts and moments.

Speaker Text Time Sentiment Topics
💡

Insights

Access AI-detected insights.

Type Call Content Score Time
👤

Participants

View call participants and talk time.

Name Email Role Talk Time Calls
📊

Analytics

Access call analytics and trends.

Metric Value Period Rep Trend
🏷️

Trackers

View keyword trackers and mentions.

Tracker Mentions Calls Trend Category

Connector Commands

Use these specialized commands to interact with your Chorus data directly in conversations.

/chorus call

Get Call

Retrieve call details and insights.

/chorus search

Search Calls

Search transcripts and moments.

/chorus deal

Get Deal Calls

View calls for a specific deal.

/chorus trackers

Get Trackers

View tracker mentions and trends.

/chorus rep

Rep Analytics

Get call analytics by rep.

/chorus insights

Get Insights

Retrieve AI-detected insights.

Commands respect your permissions and access settings.

Connect Chorus to Your Other Tools

See how Chorus works with your other connected tools.

🎥
+
☁️

Chorus + Salesforce Integration

Connect call insights with CRM deals to see how conversations line up with your pipeline.

🎥
+
💬

Chorus + Slack Integration

See what the team said in Slack about a deal next to the Chorus calls on that account.

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📋

Chorus + Asana Integration

Match action items from Chorus calls to tasks in Asana.

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+
🎓

Chorus + LMS Integration

Link call recordings with training programs to create coaching libraries from real conversations.

Permissions & Access Control

You control exactly what JoySuite can access within Chorus.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The Chorus connector is read-only. JoySuite can search and read Chorus data but can't create, change, or delete anything in it.

  • Make changes in Chorus itself
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my Chorus data?

No. JoySuite connects to Chorus via OAuth and queries data in real-time. Your call data stays in Chorus. JoySuite reads it from Chorus when you ask a question and doesn't keep a copy.

What Chorus permissions does JoySuite need?

Read access for searching calls, transcripts, and insights. You control which data is accessible during setup.

Can I search across all team calls?

Yes, based on your Chorus permissions. JoySuite respects your existing access controls.

How long does setup take?

About 5 minutes. Click connect, authorize via OAuth, configure settings, and start querying your calls.

Does this work with Chorus by ZoomInfo?

Yes. JoySuite integrates with Chorus (now part of ZoomInfo) through the API.

Related Connectors

Other connectors people use with Chorus.

Gong

Gong

Video & Meetings
Zoom

Zoom

Video & Meetings
Salesforce

Salesforce

CRM & Sales
Slack

Slack

Communication

Connect Chorus when it launches

Join the waitlist and we'll tell you when the Chorus connector is available.

Join Waitlist