Qualtrics

Qualtrics AI Integration

Survey & Feedback

With Qualtrics connected, your assistants can answer questions from surveys, responses, question results, contact directories, and distributions across Customer, Employee, Brand, and Product XM. Ask for the negative responses from the Q4 employee survey or how customer satisfaction has changed this year.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
API Key
Available soon Read-only by default

Connect Qualtrics to JoySuite

Your assistants read Qualtrics surveys and responses when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding the negative comments in one employee survey usually means building a report filter in Qualtrics.

Find negative responses

"Show me all negative responses from the Q4 employee survey"

Ask for the responses below a score in a specific survey.

See how satisfaction changed

"How has customer satisfaction changed this year?"

Ask how a score has moved over the year.

Find themes in open text

"What are the main complaints in our product feedback?"

Ask what people mention most in open-text feedback.

Search surveys by topic

"Find all surveys about onboarding experience"

Find every survey about a subject such as onboarding.

Compare survey results with HR data

"Show dissatisfied employees who also have low performance scores"

Cross-check survey results against performance data in your HR system.

Find departments with low engagement

"Which departments have the lowest engagement scores?"

Ask which departments have the lowest engagement scores.

What Your Assistants Can Access

JoySuite securely connects to Qualtrics, making these resources available to your assistants.

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Surveys

Access surveys and projects.

Name Status Responses Created Type
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Responses

View survey responses and data.

Respondent Survey Completed Answers Score
❓

Questions

Access question data and results.

Question Type Responses Average Distribution
👤

Contacts

View contact directories and lists.

Name Email Lists Responses Properties
📈

Dashboards

Access dashboard data and widgets.

Name Type Metrics Updated Owner
🔄

Distributions

View distribution history and stats.

Survey Type Sent Responses Date

Connector Commands

Use these specialized commands to interact with your Qualtrics data directly in conversations.

/qualtrics survey

Get Survey

Retrieve survey details and stats.

/qualtrics responses

Get Responses

View survey responses with filters.

/qualtrics search

Search

Search surveys and responses.

/qualtrics trends

Get Trends

View metrics over time.

/qualtrics contacts

List Contacts

Search contact directories.

/qualtrics results

Get Results

Retrieve question-level results.

Commands respect your permissions and access settings.

Connect Qualtrics to Your Other Tools

See how Qualtrics works with your other connected tools.

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👥

Qualtrics + Workday Integration

Connect employee experience data with Workday records to see what drives engagement in each team.

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☁️

Qualtrics + Salesforce Integration

Link customer feedback with CRM accounts to prioritize at-risk accounts and improve retention.

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Qualtrics + Slack Integration

See what your team said in Slack about survey results next to the responses in Qualtrics.

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📈

Qualtrics + Analytics Integration

Combine XM data with business metrics to answer questions about experience and results.

Permissions & Access Control

You control exactly what JoySuite can access within Qualtrics.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The Qualtrics connector is read-only. JoySuite can search and read Qualtrics data but can't create, change, or delete anything in it.

  • Make changes in Qualtrics itself
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my Qualtrics data?

No. JoySuite connects to Qualtrics via API and queries data in real-time. Your XM data stays in Qualtrics. JoySuite reads it from Qualtrics when you ask a question and doesn't keep a copy.

What Qualtrics permissions does JoySuite need?

Read access via API token for searching surveys, responses, and contacts. You control which data is accessible during setup.

Can I access all XM types?

Yes. JoySuite can access Customer XM, Employee XM, Brand XM, and Product XM data through the API.

How long does setup take?

About 5 minutes. Generate an API token in Qualtrics, paste it into JoySuite, and start querying your experience data.

Does this work with Qualtrics XM Discover?

JoySuite integrates with Qualtrics core survey and response data. XM Discover text analytics can complement JoySuite's capabilities.

Related Connectors

Other connectors people use with Qualtrics.

Delighted

Delighted

Survey & Feedback
SurveyMonkey

SurveyMonkey

Survey & Feedback
Workday

Workday

HR & People
Salesforce

Salesforce

CRM & Sales

Connect Qualtrics when it launches

Join the waitlist and we'll tell you when the Qualtrics connector is available.

Join Waitlist