SurveyMonkey

SurveyMonkey AI Integration

Survey & Feedback

With SurveyMonkey connected, your assistants can answer questions from personal and team surveys, responses, question-level results, and collectors. Ask for this month's responses to your customer feedback survey or which questions scored lowest.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect SurveyMonkey to JoySuite

Your assistants read SurveyMonkey surveys and responses when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding the lowest-scoring questions usually means clicking through each survey and downloading the results.

Read this month's responses

"Show me all responses to the customer feedback survey this month"

Ask for the responses to a survey from a period you choose.

Check a completion count

"How many people completed the employee engagement survey?"

Ask how many people completed a survey.

Find low-scoring questions

"What questions have the lowest satisfaction scores?"

Ask which questions have the lowest satisfaction scores.

Search surveys by topic

"Find all surveys about product feedback"

Find every survey about a subject such as product feedback.

Match respondents to support tickets

"Show survey respondents who are also support ticket creators"

See which respondents have also opened support tickets.

Find themes in open-text answers

"What themes appear in the open-text responses?"

Ask what themes come up most in open-text responses.

What Your Assistants Can Access

JoySuite securely connects to SurveyMonkey, making these resources available to your assistants.

📋

Surveys

Access surveys and folders.

Title Status Responses Created Modified
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Responses

View survey responses and data.

Respondent Completed Time Answers Status
❓

Questions

Access questions and answer data.

Question Type Answers Average Distribution
👤

Collectors

View collectors and distribution.

Name Type Responses URL Status
📈

Analytics

Access survey analytics and trends.

Metric Value Question Period Trend
📁

Folders

View survey organization.

Name Surveys Shared Created Owner

Connector Commands

Use these specialized commands to interact with your SurveyMonkey data directly in conversations.

/surveymonkey survey

Get Survey

Retrieve survey details and stats.

/surveymonkey responses

Get Responses

View responses with filters.

/surveymonkey search

Search Surveys

Search across all surveys.

/surveymonkey results

Get Results

View question-level results.

/surveymonkey trends

Get Trends

View response trends over time.

/surveymonkey collectors

List Collectors

View survey distribution channels.

Commands respect your permissions and access settings.

Connect SurveyMonkey to Your Other Tools

See how SurveyMonkey works with your other connected tools.

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☁️

SurveyMonkey + Salesforce Integration

Connect survey responses with CRM accounts to understand customer satisfaction at the account level.

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💬

SurveyMonkey + Slack Integration

See what your team said in Slack about survey results next to the responses in SurveyMonkey.

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📣

SurveyMonkey + Marketing Integration

Link survey feedback with marketing campaigns to measure event and content effectiveness.

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📈

SurveyMonkey + Analytics Integration

Combine survey data with business metrics to see how feedback lines up with results.

Permissions & Access Control

You control exactly what JoySuite can access within SurveyMonkey.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The SurveyMonkey connector is read-only. JoySuite can search and read SurveyMonkey data but can't create, change, or delete anything in it.

  • Make changes in SurveyMonkey itself
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my SurveyMonkey data?

No. JoySuite connects to SurveyMonkey via OAuth and queries data in real-time. Your survey data stays in SurveyMonkey. JoySuite reads it from SurveyMonkey when you ask a question and doesn't keep a copy.

What SurveyMonkey permissions does JoySuite need?

Read access for searching surveys, responses, and analytics. You control which surveys are accessible during setup.

Can I access team surveys?

Yes. JoySuite can access both personal and team surveys based on your SurveyMonkey permissions.

How long does setup take?

About 5 minutes. Click connect, authorize via OAuth, configure settings, and start querying your surveys.

Does this work with SurveyMonkey Enterprise?

Yes. JoySuite supports SurveyMonkey Standard, Advantage, Premier, and Enterprise plans.

Related Connectors

Other connectors people use with SurveyMonkey.

Typeform

Typeform

Survey & Feedback
Qualtrics

Qualtrics

Survey & Feedback
Delighted

Delighted

Survey & Feedback
Salesforce

Salesforce

CRM & Sales

Connect SurveyMonkey when it launches

Join the waitlist and we'll tell you when the SurveyMonkey connector is available.

Join Waitlist