Guru

Guru AI Integration

Knowledge & Documents

With Guru connected, your assistants can answer questions from your cards, collections, and boards, and show whether each card is verified. Ask what your refund policy is for enterprise customers or what the current pricing tiers are.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect Guru to JoySuite

Your assistants search Guru cards and show their verification status when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding the right card usually means searching collections and browsing boards until one looks current.

Get an answer from a verified card

"What's our refund policy for enterprise customers?"

Ask a policy question and get the answer from the card that covers it.

Search every collection

"Show me all cards about onboarding new employees"

Ask for every card on a subject, such as onboarding, across collections.

Check that information is current

"What are the current pricing tiers?"

See whether the card behind an answer is verified, and who owns it.

Find a how-to

"How do I submit an expense report?"

Ask how to do something, such as submitting an expense report, and get the steps from Guru.

Look up product details

"What features are included in the Pro plan?"

Ask what a plan includes and get it from your product cards.

Link cards to CRM customers

"What Guru cards relate to customers in my CRM?"

Find the Guru cards that relate to customers in your CRM.

What Your Assistants Can Access

JoySuite securely connects to Guru, making these resources available to your assistants.

🃏

Cards

Access all knowledge cards and their content.

Title Content Verified Owner Updated
📚

Collections

Query collections and their organization.

Name Cards Description Items
📋

Boards

Access board layouts and sections.

Name Sections Cards Permissions
👤

Experts

View card owners and subject matter experts.

Name Email Cards Owned Topics
✅

Verification

Access verification status and history.

Status Verifier Last Verified Due Date
🔍

Search

Full-text search across all content.

Query Results Filters Tags

Connector Commands

Use these specialized commands to interact with your Guru data directly in conversations.

/guru search

Search Cards

Search across all collections and cards.

/guru card

Get Card

Retrieve card content and metadata.

/guru collection

Browse Collection

View collection cards and structure.

/guru verified

Verified Cards

Find recently verified content.

/guru expert

Find Expert

Find subject matter experts by topic.

/guru summary

Summarize

Get summary of a card or collection.

Connect Guru to Your Other Tools

See how Guru works with your other connected tools.

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💬

Guru + Slack Integration

Find the Guru cards that answer questions your team asks in Slack.

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☁️

Guru + Salesforce Integration

Access product and pricing knowledge alongside CRM data. Help sales reps find accurate information.

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🎫

Guru + Zendesk Integration

Reference verified knowledge when handling support tickets. Provide consistent, accurate answers.

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Guru + Gmail Integration

Find Guru cards relevant to email conversations. Reference verified info while composing responses.

Permissions & Access Control

You control exactly what JoySuite can access within Guru.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The Guru connector is read-only. JoySuite can search and read Guru data but can't create, change, or delete anything in it.

  • Make changes in Guru itself

Frequently asked questions

Does JoySuite store my Guru content?

No. JoySuite connects to Guru via API and queries content in real-time. Your knowledge cards stay in Guru. JoySuite reads them from Guru when you ask a question and doesn't keep a copy.

Does JoySuite respect card verification status?

Yes. JoySuite can filter by verification status and highlights whether cards are verified, helping ensure accurate information.

Which collections can JoySuite access?

JoySuite respects Guru permissions. It can only access cards and collections the connected user has permission to view.

How long does setup take?

About 5 minutes. Connect via API, configure access, and start asking questions.

Can I find subject matter experts?

Yes. JoySuite can identify card owners and experts, helping you find the right person for follow-up questions.

Related Connectors

Other connectors people use with Guru.

Connect Guru when it launches

Join the waitlist and we'll tell you when the Guru connector is available.

Join Waitlist