Create a "Manager Bot" trained on your knowledge that answers routine questions from your team, so you can focus on work that actually requires you.
Using my process docs, FAQs, and meeting notes in the Knowledge Center, answer my team's routine questions the way I would, and cite the source document every time.
An illustrative example. Your output will reflect your own sources, data, and prompts.
Meet Dana's Ops Expert: a Virtual Expert built from Dana Whitfield's operations SOPs, FAQs, and meeting notes in the Knowledge Center. It answers in Dana's voice and cites the source behind each answer, and it's an assistant trained on Dana's material, not Dana herself. Here's how it fields a routine one: “Where do I find the vendor onboarding checklist?”
The vendor onboarding checklist lives in the Operations shared drive, under Operations › Vendors › Onboarding › vendor-checklist-v3.xlsx. Grab v3. The older copies still floating around are out of date.
The way I run it:
One rule I set after the Q3 mix-up: any vendor over $50k goes to Mike in Procurement first, ahead of Finance. That's what keeps us from redoing the paperwork.
Want to put another routine question to Dana's Ops Expert, or see which questions the team asks it most?
Half your day is answering the same questions: "Where's the template for X?" "What's the process for Y?" "Who do I talk to about Z?" You're the bottleneck, and you have actual work to do.
Upload docs, pull from your Knowledge Center, connect tools, or record yourself answering common questions. Learn about Virtual Experts →
Give your expert a name, describe their expertise, and set the tone. JoySuite creates an AI that answers like you would.
Share your Virtual Expert with your team. They ask questions naturally and get instant, knowledgeable answers, available 24/7.
See what questions are being asked. Add new knowledge when you spot gaps. Your expert gets smarter over time.
Save this ask as a custom command on your team's assistant. Start from a relevant assistant template and customize it with your own content. From then on, anyone on the team can run it in a single click.
Your virtual expert answers team questions anytime, even when you're in meetings, on vacation, or focused on deep work.
Upload SOPs, email templates, Slack messages, or just rough notes. The AI learns to answer questions the way you would.
Team members ask questions naturally and get instant, knowledgeable answers with sources cited for verification.
See what questions are asked most, identify documentation gaps, and watch your expert get smarter over time.
Combine multiple team members' knowledge into one shared assistant.
Optimize for onboarding questions new team members always ask.
Different knowledge available based on who's asking.
See what questions are asked most to identify documentation gaps.
Upload your documents, SOPs, email templates, and FAQs to JoySuite. The AI learns from your content and can answer questions the way you would. You can even record yourself answering common questions to capture your expertise.
Yes. JoySuite lets you define the persona, tone, and expertise level of your virtual expert. The AI uses your actual documentation and examples to provide accurate, contextual answers that match your communication style.
Create a Clone Yourself virtual expert and share it with your team. They ask questions via chat, Slack, or email and get instant answers 24/7. You only get involved for complex issues the AI flags for escalation.
Any question that can be answered from your documentation: process questions, where to find files, who to contact, policy clarifications, how-to guidance, and more. The AI cites sources so team members can verify answers.
JoySuite shows you what questions are being asked and where the AI couldn't find good answers. Add new knowledge to fill gaps, and the system continuously improves. Usage analytics help you identify documentation needs.
Join the waitlist and be first to try this workflow when JoySuite launches.