Create a "Manager Bot" trained on your knowledge that answers routine questions from your team, so you can focus on work that requires you.
Using my process docs, FAQs, and meeting notes in the Knowledge Center, answer my team's routine questions the way I would, and cite the source document every time.
An illustrative example. Your output will reflect your own sources, data, and prompts.
Meet Dana's Ops Expert: a Virtual Expert built from Dana Whitfield's operations SOPs, FAQs, and meeting notes in the Knowledge Center. It answers in Dana's voice and cites the source behind each answer, and it's an assistant trained on Dana's material, not Dana herself. Here's how it fields a routine one: “Where do I find the vendor onboarding checklist?”
The vendor onboarding checklist lives in the Operations shared drive, under Operations › Vendors › Onboarding › vendor-checklist-v3.xlsx. Grab v3. The older copies still floating around are out of date.
The way I run it:
One rule I set after the Q3 mix-up: any vendor over $50k goes to Mike in Procurement first, ahead of Finance. That's what keeps us from redoing the paperwork.
Want to put another routine question to Dana's Ops Expert, or see which questions the team asks it most?
Half your day is answering the same questions: "Where's the template for X?" "What's the process for Y?" "Who do I talk to about Z?" You're the bottleneck, and you have your own work to do.
Upload docs, pull from your Knowledge Center, or upload a recording of yourself answering common questions. Connectors for other tools are available soon. Learn about Virtual Experts →
Give your expert a name, describe their expertise, and set the tone. JoySuite creates an AI that answers like you would.
Share your Virtual Expert with your team. They ask questions naturally and get knowledgeable answers whenever they ask.
When the expert can't answer something, add the missing knowledge so it can answer next time.
Save this prompt as a custom command on the assistant your team already uses, so anyone can use it in one click.
Your virtual expert answers team questions anytime, even when you're in meetings, on vacation, or focused on deep work.
Upload SOPs, email templates, Slack messages, or just rough notes. The expert answers from that content the way you would.
Team members ask questions naturally and get knowledgeable answers with sources cited for verification.
When someone tells you the expert missed something, add the knowledge so it can answer next time. Answer feedback, where people flag a wrong or missing answer, is available soon.
Combine multiple team members' knowledge into one shared assistant.
Optimize for onboarding questions new team members always ask.
Different knowledge available based on who's asking.
Use the questions your team raises to find documentation gaps. Answer feedback is available soon.
Upload your documents, SOPs, email templates, and FAQs to JoySuite. The virtual expert answers questions from your content the way you would. You can also upload a recording of yourself answering common questions.
Yes. JoySuite lets you define the persona, tone, and expertise level of your virtual expert. The AI uses your actual documentation and examples to provide accurate, contextual answers that match your communication style.
Create a Clone Yourself virtual expert and share it with your team. They ask questions in chat and get answers whenever they need them. When the expert doesn't have an answer, it says so and points them to you.
Any question that can be answered from your documentation: process questions, where to find files, who to contact, policy clarifications, how-to guidance, and more. The AI cites sources so team members can verify answers.
It gets better as its sources do. When the expert misses something, add the knowledge to fill the gap. Answer feedback, where team members flag an answer as wrong or incomplete, is available soon.
Join the waitlist and be first to try this workflow when JoySuite launches.