Box

Box AI Integration

Knowledge & Documents

With Box connected, your assistants can find files and answer questions from documents across your folders, collaborations, and metadata, within the permissions Box already enforces. Ask for the latest compliance audit report or the key findings in a security assessment.

Access Mode
Read Only
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect Box to JoySuite

Your assistants search Box files and read their content when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding last year's compliance audit usually means guessing which folder it was saved in.

Find a file by describing it

"Find the latest compliance audit report"

Describe the document and get the latest version from Box.

Search folders and metadata

"Show me all legal documents from this year"

Ask across your whole Box, filtered by the custom metadata templates you already use.

Get answers from a document

"What are the key findings in the security assessment?"

Ask what a document says, and the answer comes from the file itself.

See what's shared externally

"What files are shared with external partners?"

List the files shared with external partners.

Find documents awaiting your approval

"Find all documents pending my approval"

See which Box tasks and documents are waiting on you.

Link files to projects

"What Box files relate to projects in my project management tool?"

Find the Box files that relate to projects in your project management tool.

What Your Assistants Can Access

JoySuite securely connects to Box, making these resources available to your assistants.

📄

Files

Access all files and their content.

Name Path Size Modified Owner
📁

Folders

Navigate folder structures.

Name Path Contents Shared
👥

Collaborations

View collaboration and sharing info.

User Role Item Status
📋

Metadata

Access file and folder metadata.

Template Fields Values Scope
✅

Tasks

View Box tasks and assignments.

Title Assignee Due Date Status
🔍

Search

Full-text search with metadata.

Query Results Filters Metadata

Connector Commands

Use these specialized commands to interact with your Box data directly in conversations.

/box search

Search Files

Search across all folders and files.

/box file

Get File

Retrieve file details and content.

/box folder

Browse Folder

View folder contents.

/box recent

Recent Files

View recently modified files.

/box tasks

My Tasks

View assigned tasks.

/box summary

Summarize

Get summary of a document.

Commands respect your permissions and access settings.

Connect Box to Your Other Tools

See how Box works with your other connected tools.

📦
+
💬

Box + Slack Integration

Find the Box files that relate to topics your team is discussing in Slack.

📦
+
☁️

Box + Salesforce Integration

Link Box files with CRM records. Access contracts and proposals with deal context.

📦
+
🟦

Box + SAP Integration

Connect Box documents with ERP data. Reference documentation alongside business records.

📦
+
🏢

Box + Workday Integration

Access HR documents from Box alongside employee records. Find policies and forms.

Permissions & Access Control

You control exactly what JoySuite can access within Box.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data. Nothing in your source system is ever changed.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Not available

Write Access

The Box connector is read-only. JoySuite can search and read Box data but can't create, change, or delete anything in it.

  • Make changes in Box itself
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my Box files?

No. JoySuite connects via Box API and queries content in real-time. Your files stay in Box. JoySuite reads them from Box when you ask a question and doesn't keep a copy.

Which files can JoySuite access?

JoySuite can access files and folders you have permission to view. It respects Box's enterprise permissions and governance policies.

Does this work with Box metadata?

Yes. JoySuite can search and filter by custom metadata templates defined in your Box account.

How long does setup take?

About 5 minutes. Connect via Box OAuth, configure access, and start searching.

Can I search inside documents?

Yes. JoySuite can search content within Office documents, PDFs, and other supported file types.

Related Connectors

Other connectors people use with Box.

Google Drive

Google Drive

Knowledge & Documents
SharePoint

SharePoint

Knowledge & Documents
Dropbox

Dropbox

Knowledge & Documents
Notion

Notion

Knowledge & Documents

Connect Box when it launches

Join the waitlist and we'll tell you when the Box connector is available.

Join Waitlist