Analyze Search Queries

What people search for is what they don't yet know. Analyze the queries hitting your learning portal to see the skill gaps your teams are quietly telling you about, ranked, on demand, as a chart you can act on.

Für L&D Teams Content Strategists Learning Analysts L&D Leaders
Beispiel-Prompt für den Joy-Assistenten

Analyze what our teams searched for in the learning portal over [the last quarter] and show me the top skill gaps. Rank the most-searched topics that have thin or missing training, as a chart I can act on.

So kann es aussehen

Ein anschauliches Beispiel. Ihr Ergebnis hängt von Ihren Quellen, Daten und Anfragen ab.

Analyze what our teams searched for in the learning portal over the last 90 days and show me the top skill gaps. Rank the most-searched topics that have thin or missing training, as a chart I can act on.

I went through the 3,120 searches your teams ran in the learning portal over the last 90 days and matched each topic against the catalog. Five topics draw heavy search traffic with little or no training behind them. They account for 1,312 of those searches.

These five topics are where demand most outruns your catalog. The chart ranks them by number of searches over the last 90 days; the color flags how thin the current coverage is.

Most-searched topics with thin or missing training (last 90 days)

Difficult feedback conversations412
New expense policy318
Excel pivot tables264
Data privacy basics190
Inclusive hiring128

The standout is difficult feedback conversations at 412 searches, mostly from managers, with nothing in the catalog beyond a single slide deck, a clear case for a real module. Right behind it, the new expense policy drew 318 searches since it changed, which reads less like a skill gap and more like a missing quick-reference that would deflect most of them.

The middle tier is where you can move fast. Excel pivot tables (264) and data privacy basics (190) are well-scoped, evergreen topics a short course would cover cleanly, and inclusive hiring (128) is climbing month over month, so it's worth getting ahead of before it peaks.

If you build one thing this quarter, make it the feedback-conversations module. 412 searches is more than the next two topics combined, and it's the gap your managers are naming most.

Want me to break these gaps down by team, or pull the zero-result searches so you can see the queries that returned nothing at all?

From search log to a build list

Analyze Search Queries reads the searches hitting your learning portal, groups them by topic, and checks each against what your catalog actually covers. The result is a ranked chart of the topics people search for most but can't find good training on, the skill gaps your learners are naming for you.

  1. Connect your learning search

    Point Joy at the search queries from your learning portal or knowledge base, along with your course catalog. It reads what people looked for and what's on the shelf.

  2. Ask for the gaps

    Ask Joy to rank the most-searched topics that have thin or missing training over the period you care about. Use the /analyze command or just describe it.

  3. Review the ranked chart

    Get a chart of the top searched-but-uncovered topics with the query counts behind each one, so you can see exactly where demand outruns your catalog.

  4. Turn it into a plan

    Copy the ranked list into your content roadmap or hand each topic to whoever owns it. Re-run the analysis next quarter to see if the gaps are closing.

  5. Make it one click for your team

    Save this ask as a custom command on the assistant your team already uses, so anyone can run it in one step.

Machen Sie es sich zu eigen

Ranked by Search Volume

Gaps are ordered by how often people actually search them, so you build what's most wanted.

Checked Against Your Catalog

Joy compares each topic to what training exists, so you only see the true gaps.

Evidence Per Gap

Each topic comes with its query count and example searches, not just a label.

Re-Run Any Time

Ask again next quarter to see whether new content is pulling the searches down.

By Team or Department

Split the gaps by team to see which groups are searching for what they can't find.

Quarter Over Quarter

Compare periods to confirm the content you shipped actually reduced the searches.

Zero-Result Searches

Focus only on queries that returned nothing useful, the sharpest signal of a gap.

Emerging Topics

Surface new terms climbing fast in search, so you catch a need before it peaks.

Frequently Asked Questions

How do search queries reveal skill gaps?

What people search for is what they need and don't yet have. When a topic draws heavy search traffic but has little or no training behind it, that's a skill gap your learners are naming for you. Joy ranks those topics by search volume so you can see them clearly.

Does this update on a schedule?

No. You ask Joy on demand and it analyzes the searches on file at that moment, producing a chart in the answer. It's a written analysis you request when you want it, not a live dashboard that refreshes on its own.

What search sources can it analyze?

The queries logged by your learning portal or knowledge base, alongside your course catalog. It groups queries by topic and checks each against what training exists to find where demand outruns coverage.

How does it decide what to prioritize?

Topics are ranked by how many searches each one drew over the period, so the things your teams look for most rise to the top. Every gap comes with its query count and example searches so you can sanity-check the order.

Can I compare periods to see if gaps are closing?

Yes. Re-run the analysis for a new quarter and compare it to the last. If the content you shipped is working, the searches for that topic should fall.

Verwandte Vorlagen

Lernen & Entwicklung

Skills Gap Analysis

Turn performance data and feedback into a ranked skill-gap analysis.
Lernen & Entwicklung

Skill Gap Visualization

See which teams struggle with which topics in a visual view.
Betrieb

Knowledge Gap Analyzer

Find the undocumented topics people keep asking about, ranked by volume.

Ready to let search show you what to build next?

Melden Sie sich für die Warteliste an und probieren Sie diesen Workflow bei der Einführung von JoySuite als Erste aus.

Zur Warteliste Alle Vorlagen durchsuchen