Jira

Jira AI Integration

Project Management

With Jira Cloud or Data Center connected, your assistants can answer questions from issues, sprints, boards, issue links, and velocity reports, within each user's Jira project permissions. Ask which bugs are assigned to you this sprint or what is blocking the release.

Access Mode
Read & Write
Setup Time
~5 minutes
Auth Method
OAuth 2.0
Available soon Read-only by default

Connect Jira to JoySuite

Your assistants look up Jira issues and sprint progress when someone asks.

Available soon. Setup takes about 5 minutes once it's ready.
Join Waitlist

What you can do

Finding every blocked issue across projects usually means writing a JQL query.

Find your sprint's bugs

"Show me all bugs assigned to me in the current sprint"

Ask in plain language for the issues you'd otherwise need JQL to find.

Check sprint burndown

"What's the burndown looking like for Sprint 42?"

Get the burndown for a sprint from one question.

Find blocked issues

"Find issues blocked for more than 2 days"

List the issues blocked for more than a couple of days before standup.

Search across projects

"Show me all issues mentioning performance"

Find every issue that mentions a topic such as performance.

Link bugs to support tickets

"Show bugs linked to support tickets from enterprise accounts"

See bugs linked to support tickets from enterprise accounts.

Check what's holding up a release

"What's not done that's blocking the release?"

Ask what is unfinished and blocking the release.

What Your Assistants Can Access

JoySuite securely connects to Jira, making these resources available to your assistants.

🐛

Issues

Access issues, bugs, stories, and epics.

Key Summary Status Assignee Priority
🏃

Sprints

View sprints, velocity, and burndown.

Sprint Name Status Start End Points
📋

Projects

Access projects and boards.

Project Name Key Lead Type Category
👥

Team

View team members and capacity.

Name Email Issues Points Availability
🔗

Links

Access issue links and dependencies.

Type Source Target Status Created
📊

Reports

View velocity, burndown, and metrics.

Report Type Sprint Metric Value Trend

Connector Commands

Use these specialized commands to interact with your Jira data directly in conversations.

/jira issue

Get Issue

Retrieve issue details and history.

/jira sprint

Get Sprint

View sprint status and progress.

/jira search

Search Issues

Search issues across projects.

/jira project

Get Project

View project summary and boards.

/jira velocity

Get Velocity

Retrieve team velocity data.

/jira create

Create Issue

Create new issues.

Commands respect your permissions and access settings.

Connect Jira to Your Other Tools

See how Jira works with your other connected tools.

📋
+
💬

Jira + Slack Integration

See what your team said in Slack about an issue next to its status in Jira.

📋
+
📄

Jira + Confluence Integration

Link Confluence specs with Jira issues so the requirements come with the ticket.

📋
+
🎫

Jira + Zendesk Integration

Connect support tickets with Jira bugs to track customer-reported issues through resolution.

📋
+
☁️

Jira + Salesforce Integration

Link feature requests from deals with Jira epics to prioritize customer-driven development.

Permissions & Access Control

You control exactly what JoySuite can access within Jira.

Default

Read Access

Read-only is the default for every connector. Your assistants can search and retrieve data, and they change nothing in Jira unless your IT team turns on write access.

  • Search and query records
  • View record details and history
  • Access related records and associations
  • View reports and dashboards
Requires IT approval

Write Access

Write access is off by default. It's available only where your IT team explicitly approves and enables it.

  • Create new records
  • Update existing records
  • Add notes and activities
  • Manage associations
For your IT team Security & safety How JoySuite works with your LMS

Frequently asked questions

Does JoySuite store my Jira data?

No. JoySuite connects to Jira via OAuth and queries data in real-time. Your issue data stays in Jira. JoySuite reads it from Jira when you ask a question and doesn't keep a copy.

What Jira permissions does JoySuite need?

Read access by default for searching issues, sprints, and projects. Write access is optional for creating and updating issues.

Can I limit which projects JoySuite can access?

Yes. JoySuite respects Jira's project permissions, so users only see data they have access to in Jira.

How long does setup take?

About 5 minutes. Click connect, authorize via OAuth, configure settings, and start querying your issues.

Does this work with Jira Cloud and Data Center?

Yes. JoySuite supports both Jira Cloud and Jira Data Center through their respective APIs.

Related Connectors

Other connectors people use with Jira.

Confluence

Confluence

Knowledge & Documents
Asana

Asana

Project Management
Monday.com

Monday.com

Project Management
Trello

Trello

Project Management

Connect Jira when it launches

Join the waitlist and we'll tell you when the Jira connector is available.

Join Waitlist