Security Questionnaire Responder

Turn a prospect's security questionnaire into a drafted response set. Joy answers each question from your security documentation in the Knowledge Center, cites the source document behind every answer, and flags anything it can't substantiate so you fill the gap before you send it back.

For Sales Engineers Security and GRC Leads Presales and Solutions Founders at Growing SaaS Companies
Sample prompt to Joy's Assistant

A prospect, [prospect], sent over their [questionnaire type]. Draft answers for each question from our security documentation in the Knowledge Center, cite the source document for every answer, and flag anything we can't substantiate so I can fill the gap before I send it back.

What it can look like

An illustrative example. Your output will reflect your own sources, data, and prompts.

A prospect, Northwind Retail, sent over their vendor security assessment. Draft answers for each question from our security documentation in the Knowledge Center, cite the source document for every answer, and flag anything we can't substantiate so I can fill the gap before I send it back.

I've drafted a response for every question in Northwind Retail's assessment, working from the security documentation in your Knowledge Center. Each answer names the document it came from, and I've flagged the two I couldn't back up with anything on file so you can fill those in before this goes back.

Northwind Retail security questionnaire: drafted responses

Prospect: Northwind Retail
Questionnaire: Vendor security assessment (8 questions)
Drafted from: Information Security Policy, SOC 2 Type II report, DPA, and the latest penetration test summary

Here are the drafted responses. The two questions with no supporting document in the Knowledge Center are marked Needs your input at the bottom, rather than answered from guesswork.

QuestionDrafted answerSourceStatus
Is customer data encrypted at rest?Yes. Customer data is encrypted at rest using AES-256, and data in transit is protected with TLS 1.2 or higher.Information Security Policy, §4.2; SOC 2 Type IIDrafted
Do you enforce multi-factor authentication?MFA is required for all employee accounts and for any administrative access to production systems.Access Control Policy; SOC 2 Type IIDrafted
Where is customer data hosted and stored?Data is hosted on AWS in the US East (N. Virginia) region. Customer data is not replicated outside the United States.Infrastructure overview; SOC 2 Type IIDrafted
What is your breach notification timeline?We notify affected customers without undue delay and within 72 hours of confirming a personal data breach, as set out in our DPA.Data Processing Agreement, §7Drafted
Do you maintain a list of subprocessors?Yes. We keep a current subprocessor list and give 30 days' notice before adding a new subprocessor.Subprocessor list; DPA, §5Drafted
How often do you conduct penetration testing?An independent third party performs a penetration test annually. The most recent test was completed in March 2026, with all high-severity findings remediated.Penetration test summary (Mar 2026)Drafted
Do you carry cyber liability insurance, and at what coverage level?No coverage amount is documented in the Knowledge Center. Confirm the current policy limit with Finance before this answer goes out.No evidence on fileNeeds your input
What are your recovery time and recovery point objectives (RTO/RPO)?The Knowledge Center doesn't list committed RTO/RPO targets. Confirm the numbers with Infrastructure before answering.No evidence on fileNeeds your input

Six of the eight answers came straight from documents already in your Knowledge Center, so they're ready to review and send. The last two are the ones to close before this goes back: there's nothing on file about cyber liability coverage or RTO/RPO commitments, so those need a real number from Finance and Infrastructure rather than a drafted guess.

Want me to turn the two flagged questions into a short note for the internal owners who can answer them, or format the whole set as a response sheet you can paste into their portal?

From questionnaire to drafted answers in a few steps

Security Questionnaire Responder takes the prospect's questionnaire and turns it into a drafted response set. Joy, the JoySuite assistant, answers each question from your security documentation, names the source document behind every answer, and marks the ones it can't back up so they don't slip through.

  1. Give Joy the questionnaire

    Paste the prospect's questionnaire, upload the spreadsheet, or drop in the portal export. Any format works, whether it's a CAIQ, a SIG, or the prospect's own custom list.

  2. Say what you need drafted

    Ask Joy to draft an answer for each question from your security documentation, cite the source document, and flag anything it can't substantiate. It works from what's in your Knowledge Center.

  3. Review the draft

    Get an answer for every question with the source named beside it, and the questions with no supporting document pulled out as gaps. Check the wording and confirm each answer still holds.

  4. Use it where you work

    Ask for a tweak, "tighten the encryption answer" or "add our TLS version," then copy the responses into the prospect's portal, the response sheet, or the email you send back.

  5. Make it one click for your team

    Save this ask as a custom command on the assistant your team already uses, so anyone can run it in one step.

Make it yours

An Answer Per Question

Every question gets a drafted response in your own words, worded the way a reviewer expects to read it, so you're editing rather than writing from scratch.

Source On Every Answer

Each answer names the document it came from, the policy, the SOC 2 report, the DPA, so you can verify it in a glance and stand behind it.

Gaps Flagged, Not Guessed

When nothing on file backs an answer, Joy marks it for you instead of inventing one, so a claim you can't support never lands in a prospect's questionnaire.

Reuse Across Deals

The same security documentation answers the next questionnaire too, so your responses stay consistent from one prospect to the next.

Vendor-Risk Assessment

Point the same workflow at an inbound vendor-risk assessment or a standard framework like CAIQ or SIG Lite.

Gap Note to Owners

Turn the flagged questions into a short note asking the right internal owner for the answer you're missing.

Security One-Pager

Pull the strongest answers into a short security overview you can send ahead of the full questionnaire.

Answer Consistency Check

Compare this draft against how you answered the same questions on the last deal and surface anything that drifted.

Frequently Asked Questions

What does a security questionnaire responder do?

It turns a prospect's security questionnaire into a drafted response set. You paste the questions and Joy drafts an answer for each one from your security documentation, cites the source document, and flags anything it can't substantiate, so you review and send instead of writing every answer by hand.

Does Joy make up an answer when the documentation is missing?

No. If nothing in your Knowledge Center backs an answer, Joy marks the question as needing your input rather than inventing a response. That way a claim you can't support, or a certification you don't hold, never ends up in a prospect's questionnaire.

Where do the answers come from?

From the security documentation in your Knowledge Center, your policies, SOC 2 report, DPA, subprocessor list, and pen-test summary, plus any prior questionnaires you've approved. Every drafted answer names the document behind it so you can verify it before sending.

Does Joy send the completed questionnaire to the prospect?

No. Joy drafts the responses and organizes them; you review each one and send it yourself through the prospect's portal or by email. The final answer, and the decision to send it, stays with you.

Can it handle different questionnaire formats like CAIQ or SIG?

Yes. Paste the questions, upload the spreadsheet, or drop in the portal export, whether it's a CAIQ, a SIG, a vendor-risk assessment, or the prospect's own custom list. Joy drafts an answer per question from the same underlying documentation regardless of the format.

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