Pricing
- Unlimited users
- 5M credits + 1 GB included
- Overage capped by Budget Shield
All prices in USD
Start with the base below, then switch on only the add-ons and capacity your team will actually use.
- Answer any question instantly, with citations Knowledge Center + Knowledge Assistant
- Automate everyday work out of the box Workflow Assistants · ready-made commands
- Clone your top performers' know-how Custom Virtual Experts
- Work across text, charts, images, audio & video Visual Intelligence + Unified AI
- Search every system from one place Universal Connectors: Salesforce, Zendesk, HRIS, LMS
- Turn expertise into training in minutes Course Studio
- Roll out to your whole team, no per-seat price penalty Unlimited users
- Never get stuck 24/7 AI support + live help desk
Feature add-ons
Add only the capabilities you need.
Usage & storage packs
Buy by the unit. Add more anytime, or remove what you don't use.
Making sense of credits
What your credits cover
Credits measure the work Joy does, so a quiet month costs less than a busy one. Every plan includes 5M credits each month. Spend them however your team works.
That covers any one of these:
- 300 cited answers Questions answered from your own documents, with the source linked.
- 125 document summaries A long report, policy or contract read and condensed.
- 250 practice quizzes Self-directed quizzes built from material your team already has.
- 100 role-play sessions Multi-turn practice conversations with a virtual expert.
Most teams use a mix of all four rather than spending everything on one.
Those documents live in the 1 GB of AI-indexed storage the base includes, roughly 10,000 PDFs. Add more at $20 per GB.
Treat these as estimates
Real costs move with the work. A question about a three-page policy costs a fraction of one that reads a 200-page manual. We are also still tuning which model handles each request, so expect these figures to shift.
You set the ceiling
Your plan is a fixed monthly figure. Budget Shield puts a ceiling on any usage beyond it, so an overage can never arrive unannounced. Start on the base, watch a real month, then add packs once you know what your team needs.
At launch, the 14-day trial shows your own usage before you commit to anything.
Need more?
Enterprise availability
Need single-tenant hosting, custom SLA, dedicated CSM, procurement paperwork, or volume discounts? Let's design a plan together.
Why this way
Pricing that fits your team
Turn capabilities on and off as you go, and pay only for what your team actually uses.
Unlimited users on every plan
Invite your whole team, plus any freelancers and partners you work with, without a per-seat charge.
Pay only for what you turn on
No bundled features you didn't ask for. Add a capability when you need it.
Budget Shield on overage
Your plan is a fixed monthly figure. Set a ceiling on anything beyond it, so there are no surprise overages.
Local currency support
Prices automatically shown in your local currency based on where you are.
We stopped paying by the seat. Now the whole company has access for a fraction of what we used to spend, and I always know exactly what the bill will be before it lands.
Got Questions?
Ask Joy
Demo
How much will my team pay?
Every plan starts at a $25/month base with 5M usage credits and unlimited users. From there you add credit packs at $25 per 5M as your usage grows. What you spend follows how much your team uses Joy rather than how many people you have, so the trial is the quickest way to see your own number, and Budget Shield caps anything beyond your plan once you do.
What's a usage credit?
Credits are spent when people use AI: asking questions, generating content, running commands. The base includes 5M each month, which covers roughly 300 cited answers, or 125 document summaries, or 250 practice quizzes, or 100 role-play sessions.
How much storage do we get?
The base includes 1 GB of AI-indexed storage, roughly 10,000 PDFs. Indexed means Joy can search inside those documents and cite the exact source in an answer. Add more at $20 per GB whenever you need it.
What if we use more than we planned?
Your contracted plan is a known monthly figure. Anything beyond it is capped by Budget Shield at a ceiling you set, so an overage cannot surprise you. Credit packs can be added or removed in any month, so you can adjust once you have seen a real month of use rather than committing up front.
What happens when we reach the cap?
Joy warns you as you approach the ceiling and keeps working until you reach it. At that point any further usage beyond your plan stops, so you are never billed past the number you set. Raise the ceiling or add a credit pack whenever you need more room.
Can I change my plan later?
Yes. Adjust credit or storage packs anytime, and Budget Shield caps any usage beyond your plan, so there are no surprises.
Do you offer enterprise plans?
Yes. If you need single-tenant hosting, a custom SLA, a dedicated CSM, procurement support or volume discounts, book an enterprise call and we'll design a plan together.
Do you have nonprofit pricing?
The $25 base covers unlimited users, so every staffer and volunteer is included at no extra charge and you pay for the work Joy does rather than the size of your roster. If budget is still the blocker, contact us and tell us what you're working with.
What currency will I be billed in?
All billing is in USD. The currency selector shows approximate prices in your local currency (EUR, CAD, BRL, MXN and more) as a guide.
How do I get started?
JoySuite is rolling out through a waitlist ahead of the fall 2026 launch. Join with the plan you've designed above and you'll get access before the public launch, with priority onboarding from our team.
When does JoySuite launch?
JoySuite launches in fall 2026. Waitlist members get access before the public launch, along with priority onboarding from our team.
Is there a free trial?
Yes. At launch, every team gets a 14-day free trial with full access and no credit card required. Join the waitlist and we'll open your trial on launch day.
Is any training included?
Yes. Every subscription includes two ready-to-assign courses: an admin onboarding course and a company-wide AI-literacy course, both built in Course Studio.
How fast can we launch?
Once you have access, days rather than months. Joy connects to your existing systems and ships with a library of ready-to-run commands, so there's nothing to build before you see value.
What can Joy actually do?
Joy is one assistant across knowledge, work and learning: cited answers on demand, ready-to-run commands, Custom Virtual Experts, Visual Intelligence, and course authoring, all in a single place.
Can Joy answer from our own knowledge?
Yes. The Knowledge Assistant grounds every answer in your connected sources and cites where it came from, with no hallucinated guesses.
What are Custom Virtual Experts?
Capture a top performer's know-how into a reusable expert your whole team can ask. It's like cloning your best people so their expertise scales.
Are all the assistants and commands included?
Yes. All six specialized assistants and the full command library are included for every user from day one; nothing is gated behind a higher tier.
Which AI models does JoySuite use?
JoySuite's Unified AI picks the best model for every request automatically, so you're never locked into a single provider or paying for separate AI subscriptions.
Is our data secure?
Enterprise-grade by default: encryption in transit and at rest, granular access controls and a full activity log. Your data is never used to train AI models, ours or anyone else's, and SOC 2 Type II certification is in progress.
Do you support SSO?
Social sign-on through Google or Microsoft is included on every plan. Enterprise SSO through your own SAML or OIDC identity provider is a $49/month add-on you can switch on in Step 2.
What can Joy connect to?
Universal Connectors bring Salesforce, Zendesk, your HRIS, your LMS and dozens more systems into one search, so answers span every source your team relies on.
Do you work with our LMS?
Yes. Joy is additive to your LMS with no migration required. Launch courses and surface learning right where people already work.
Can we build our own courses?
Course Studio turns documents into interactive courses, scenarios and practice in minutes, no instructional designer required.
Who is Joy for?
Teams across HR, L&D, sales, support and operations, in organizations from startups and nonprofits to enterprises: anywhere people need fast, trustworthy answers and hands-on help to do their best work.
Can I see it in action?
Yes. Contact us and we'll walk through Joy live on your own use cases.
Ready to get started?
Join the waitlist and we'll help you get up and running when we launch.