Pricing that makes sense
The AI platform your team will actually use—pre-built assistants, ready-to-use commands, and trusted answers from your sources of truth.
- Unlimited users
- All 8 capabilities
- Knowledge Center
- All AI assistants
- Everything in Starter
- Custom domain
- Course Studio
- Smart Apps
- Everything in Growth
- Enterprise SSO
- Advanced security
- Priority support
- Everything in Business
- Single tenant hosting
- Custom SLA
- Dedicated success team
Unlimited users. Pay for what you use. No per-seat tax.
Need more credits? Add packs anytime: $25 per 5M credits
Features by Plan
We're currently in private beta with select clients and shipping new features every week. Most companies hide their roadmap—we share ours so you always know what's next. View our public roadmap →
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Core Platform | ||||
| Knowledge Center | ✓ | ✓ | ✓ | ✓ |
| Answers on Demand | ✓ | ✓ | ✓ | ✓ |
| Workflow Assistants (70+ commands) | ✓ | ✓ | ✓ | ✓ |
| Learning Commands (/quiz me, /coach me, /roleplay) | ✓ | ✓ | ✓ | ✓ |
| FlexDocs | ✓ | ✓ | ✓ | ✓ |
| Task Assignment & Tracking | ✓ | ✓ | ✓ | ✓ |
| Project Folders | ✓ | ✓ | ✓ | ✓ |
| Custom Branding | — | Coming soon | Coming soon | Coming soon |
| Knowledge Agents | — | Coming soon | Coming soon | Coming soon |
| Course Studio (Coming soon) | ||||
| Custom Course Builder | — | Coming soon | Coming soon | Coming soon |
| Scenario Designer | — | Coming soon | Coming soon | Coming soon |
| LMS Launching | — | Coming soon | Coming soon | Coming soon |
| Security & Access | ||||
| Social Login | ✓ | ✓ | ✓ | ✓ |
| Custom URL Keyword | — | ✓ | ✓ | ✓ |
| Custom Domain | — | Coming soon | Coming soon | Coming soon |
| Single Tenant Hosting | — | — | — | ✓ |
| Security Reports | — | — | — | ✓ |
| Multi-Factor Auth (MFA) | — | Coming soon | Coming soon | Coming soon |
| Enterprise SSO | — | — | Coming soon | Coming soon |
| Support & Services | ||||
| 24/7 AI Support (Jovie) | ✓ | ✓ | ✓ | ✓ |
| Live Support (7am–7pm CT) | ✓ | ✓ | ✓ | ✓ |
| Dedicated Customer Success Manager | — | — | ✓ | ✓ |
| Priority Support with SLA | — | — | — | ✓ |
Why JoySuite pricing is different
Legacy software charges for every employee—whether they use it or not. AI tools want $20-25/user/month just for a chat window. JoySuite is different:
Unlimited users on every plan
Invite your whole team, freelancers, partners—no extra charge.
Pay for what you use
Credits consumed, not seats purchased.
Budget Shield
Set caps to guarantee you never exceed budget.
No wasted seats
If someone doesn't use it, you don't pay for it.
How much can you save over generic chatbots?
Compare JoySuite's credit-based pricing against per-seat AI tools. Drag the slider to see your potential savings.
- ✓ Unlimited users included
- ✓ Knowledge Center built-in
- ✓ 70+ workflow commands
- ✓ Learning commands included
- ✓ Live support included
- ✗ $25/user/month adds up fast
- ✗ No knowledge base included
- ✗ No pre-built workflows
- ✗ No learning features
- ✗ Just a blank chat window
You're never alone with JoySuite
ChatGPT gives you a blank window and wishes you luck. JoySuite gives you a team. Every plan includes real support to help you succeed—and hands-on services when you need more. All professional services are delivered in English.
24/7 AI Support
Jovie, our AI assistant, is always available
Live Help Desk
Real humans, 7am–7pm CT weekdays
Quickstart Resources
Guides for every feature
Certification Programs
Role-based training tracks
JumpStart Onboarding
Two sessions to understand your needs and get you live in 48 hours.
Workflow Engineering
Custom assistants and commands built for your team's specific workflows.
Knowledge Manager
Ongoing expert help with content strategy, creation, and migration.
FAQ
Is there a free plan?
JoySuite doesn't offer a free plan, but we do offer a 14-day free trial with full access to explore the platform.
How long is the free trial?
14 days with full access to Growth plan features. No credit card required to start. If you don't subscribe, your trial account is deleted after 30 days.
How do I get a demo?
Our Demo Center with on-demand videos is coming soon. Let us know if you'd like to be notified when it launches, or contact us to schedule a personalized 1:1 walkthrough with our team in the meantime.
How does billing work?
Choose monthly or annual billing—all prices are in USD. Annual plans include additional services at no extra cost.
What are usage credits?
Credits are consumed when using AI features—asking questions, generating content, running commands.
Usage varies by role: power users consume ~3M credits/month, regular users ~800K, and occasional users ~150K. An average engaged user consumes about 1M credits per month.
How many users can my plan support?
It depends on how your team uses JoySuite. Most organizations have a mix of power users (20%), regular users (40%), and occasional users (40%).
With this typical distribution, a Business plan (25M credits) comfortably supports 50+ users—far more than per-seat pricing would allow at the same cost.
What happens if I run out of credits?
You can purchase additional credit packs at $25 per 5M credits anytime, or upgrade to a higher plan for more included credits.
Are there any hidden fees?
No. We believe in transparent pricing. What you see is what you pay.
What's your refund policy?
We offer a 30-day money-back guarantee. If JoySuite isn't the right fit, we'll refund your purchase.
Will pricing change when new features launch?
Current customers keep their pricing. New features included in your plan will be available at no additional cost when they launch.
Ready to see JoySuite in action?
Start your free trial and explore everything JoySuite can do for your team.
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