Looking for a Delighted AI integration? JoySuite connects to your Delighted account, giving AI assistants access to NPS scores, customer feedback, and sentiment trends. Ask questions in natural language, surface detractors, and help your team improve CX—without exporting spreadsheets.
Your NPS platform contains valuable customer feedback, but finding specific insights means filtering responses and downloading reports.
"Show me all detractor responses from this month"
No more filtering through dashboards.
"How has our NPS changed over the last quarter?"
Get trends without building reports.
"What are detractors complaining about most?"
Identify themes in negative feedback.
"Find all feedback mentioning pricing"
Search across all responses at once.
"Show detractors who also have open support tickets"
Combine NPS data with support systems.
"Which enterprise accounts gave us low scores recently?"
AI surfaces churn risks.
No spreadsheet exports required. Connect in 5 minutes.
JoySuite securely connects to Delighted, making these resources available to your AI assistants.
Access NPS scores and feedback.
View respondent profiles and history.
Access NPS trends over time.
View segments and properties.
Search feedback comments.
Access survey configurations.
Use these specialized commands to interact with your Delighted data directly in conversations.
Retrieve NPS responses with filters.
View respondent history and scores.
Search comments and responses.
View NPS score and breakdown.
Retrieve NPS trends over time.
Find recent detractor responses.
Combine Delighted data with other connected systems for deeper insights.
Connect NPS scores with CRM accounts to identify at-risk renewals and prioritize customer success outreach.
Get notified in Slack about detractor responses and NPS drops. Respond to unhappy customers quickly.
Link NPS feedback with support tickets to understand how support experiences impact satisfaction.
Combine NPS data with business metrics for comprehensive customer health analysis.
You control exactly what JoySuite can access within Delighted.
No. JoySuite connects to Delighted via API and queries data in real-time. Your NPS data stays in Delighted—JoySuite just makes it searchable through AI.
Read access via API key for searching responses, people, and trends. You control which data is accessible during setup.
Yes. JoySuite can search and filter responses by any custom properties you've set up in Delighted.
About 5 minutes. Get your API key from Delighted, paste it into JoySuite, and start querying your NPS data.
Yes. JoySuite supports NPS, CSAT, CES, and other survey types available in Delighted.
These connectors work great alongside Delighted.
Give your AI assistants access to your Delighted data. Get started in minutes.
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