New hires drowning in information
"I'm in my third week and I still don't know how to submit expenses. The handbook is somewhere in my email, but I can't find it. I've asked three people and gotten three different answers."
Your handbook, but searchable and smart
Interactive Handbook Q&A transforms your static employee handbook into an always-available assistant. New hires ask questions in natural language and get instant, accurate answers—with citations showing exactly where in the handbook the information comes from.
No more "I didn't know that was in the handbook." Now it's "I asked and found out in 10 seconds."
From PDF to interactive Q&A in minutes
Upload your handbook
Drop in your employee handbook, onboarding guides, and first-week resources. JoySuite indexes everything and keeps answers current when you update documents.
Deploy to your channels
Make the handbook available wherever new hires already work—Slack, Teams, or email. No new app to learn.
New hires ask questions
Questions arrive in natural language: "Where do I park?" or "How do I request time off?"—answered in seconds, not days.
Get cited answers instantly
Every response includes citations to the exact handbook section. New hires trust the answer because they can verify it. HR sees what's being asked to identify gaps.
Built for day-one success
📑 Cited Answers
Every response links to the exact handbook page, so new hires can dig deeper if they want.
🌍 Multilingual
New hires ask in their preferred language and get answers in that language—even if the handbook is in English.
📊 Question Analytics
See what new hires ask most. Identify handbook gaps and improve your onboarding content.
🔄 Always Current
Update your handbook and answers update automatically. No manual retraining required.
What powers the answers
Interactive Handbook Q&A learns from your existing onboarding materials:
Employee Handbook
Policies, expectations, culture
Office Guides
Parking, building access, facilities
IT Setup Docs
Systems access, tools, passwords
First Week Checklist
What to do and when
Org Chart
Who does what, reporting lines
Role-Specific Guides
Department onboarding materials
Adapt for your organization
Pre-Start Access
Give new hires access before day one so they arrive prepared. Answer questions about parking, dress code, and what to bring.
Multi-Location
Different offices have different policies? The Q&A automatically serves location-specific answers based on the new hire's assignment.
Role-Based Content
Engineers see engineering onboarding. Sales sees sales onboarding. Everyone gets handbook basics plus role-specific guidance.
Audio Answers
For deskless workers or accessibility needs, answers can be delivered as audio—listen while commuting or on the floor.
What you'll get
Here's a real interaction with Interactive Handbook Q&A:
Example Q&A
Q: "Where do I park on my first day? Do I need a badge?"
A: Great question! Here's what you need to know for your first day:
Parking: Use the visitor lot (Lot C) on your first day. It's the first entrance on the right as you pull in. No pass needed—just tell the gate attendant you're a new hire.
Badge: You'll receive your permanent badge and parking pass during orientation. Until then, check in at the front desk and they'll give you a temporary visitor badge.
After orientation, you'll use Lot A (employee parking) with your new badge.
Source: Employee Handbook, Section 2.1 "Your First Day", page 8
Who This Is For
New Hires
Employees in their first weeks who have lots of questions and don't know where to find answers.
HR and People Ops
Teams responsible for onboarding who want to improve new hire experience while reducing repetitive questions.
L&D Teams
Learning professionals who want to make onboarding content more accessible and track what new hires need to know.
Hiring Managers
Managers onboarding new team members who want their hires to get up to speed faster.
Frequently Asked Questions
How do I make my employee handbook searchable?
Upload your employee handbook PDF to JoySuite, and it becomes an interactive Q&A assistant. Employees ask questions in natural language and get instant answers with page citations, making your handbook truly searchable and accessible.
Can AI answer questions from employee handbooks?
Yes, JoySuite's Interactive Handbook Q&A transforms static handbooks into conversational assistants. Employees ask questions like "What's the dress code?" and get accurate answers citing the exact handbook section, page, and paragraph.
How do I improve new hire onboarding experience?
Give new hires instant access to handbook answers via Slack or Teams. Instead of digging through PDFs or waiting for HR responses, they get answers in seconds. Pre-start access lets them arrive prepared on day one.
What questions do new hires ask most during onboarding?
Common questions include parking and building access, IT setup and systems access, PTO policies and how to request time off, expense submission processes, dress code, and who to contact for specific issues.
How do I keep handbook Q&A answers up to date?
When you update your handbook in JoySuite's Knowledge Center, answers update automatically. No manual retraining required—the AI always reflects your current policies and procedures.