Looking for an Intercom AI integration? JoySuite connects to your Intercom workspace, giving AI assistants access to conversations, users, companies, and help articles. Ask questions in natural language, surface customer context, and help your team engage smarter—without clicking through inboxes.
Your customer messaging platform contains valuable conversation data, but finding specific information means searching through inboxes and filtering user lists.
"Show me all open conversations with enterprise users"
No more inbox filtering.
"Which users haven't been active in 30 days?"
Surface churn risks automatically.
"What has this user contacted us about before?"
Complete conversation history instantly.
"Do we have an article about integrations?"
Search conversations and articles together.
"Show users with open conversations who have deals closing soon"
Combine messaging data with CRM.
"Who visited the pricing page and started a conversation today?"
AI surfaces buying signals.
No inbox searching required. Connect in 5 minutes.
JoySuite securely connects to Intercom, making these resources available to your AI assistants.
Access conversations, messages, and status.
View user profiles and activity.
Access company accounts and data.
Search help center articles.
Access tags and user segments.
View user events and activity.
Use these specialized commands to interact with your Intercom data directly in conversations.
Retrieve conversation details and messages.
View user profile and activity.
Search conversations and users.
View company details and users.
Search help center content.
Send messages to users.
Combine Intercom data with other connected systems for deeper insights.
Connect customer conversations with CRM accounts for complete context during sales and support interactions.
Get notified in Slack about new conversations, user activity, and engagement signals.
Link support conversations with Jira issues to track feature requests and bugs.
Combine conversation data with business metrics for comprehensive customer health analysis.
You control exactly what JoySuite can access within Intercom.
No. JoySuite connects to Intercom via OAuth and queries data in real-time. Your customer data stays in Intercom—JoySuite just makes it searchable through AI.
Read access by default for searching conversations, users, and articles. Write access is optional for sending messages.
Yes. Configure which inboxes and data types are available to your AI assistants during setup.
About 5 minutes. Click connect, authorize via OAuth, configure settings, and start querying.
Yes. JoySuite can search your Help Center articles alongside conversations and user data.
These connectors work great alongside Intercom.
Give your AI assistants access to your Intercom data. Get started in minutes.
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