Reps freeze when they hear "it's too expensive"
"We do objection handling training once a year, but it doesn't stick. When a prospect hits them with 'we're happy with our current vendor' or 'your price is too high,' newer reps stumble. They need practice, but I can't roleplay with everyone, and peers don't push hard enough."
Unlimited practice with a tough sparring partner
Objection Handling Dojo gives reps a safe space to practice responding to the objections they'll actually hear. The JoySuite assistant Dahlia plays skeptical prospects who push back, change tactics, and don't give up easily—just like real buyers.
Reps can practice anytime, on any objection, at any difficulty level. After each session, Dahlia provides specific feedback on what worked, what didn't, and how to improve.
Train like you sell
Configure your objections
Upload your common objections, battle cards, and product info. Dahlia learns your specific competitive landscape and pricing concerns.
Choose your challenge
Use Dahlia's /roleplay command and pick an objection to practice: "Let's work on price objections" or "Hit me with competitor comparisons." Set the difficulty—warm lead or hostile CFO.
Roleplay the conversation
Dahlia becomes the skeptical prospect. She pushes back on your responses, changes angles, and doesn't let you off easy. Practice until you nail it.
Get actionable feedback
After each session, Dahlia breaks down your performance: what resonated, where you lost ground, and specific phrases to try next time.
Built for sales confidence
🎯 Your Real Objections
Train on the objections your team actually hears, not generic scenarios from a textbook.
📈 Adaptive Difficulty
Start easy and ramp up. Dahlia adjusts pushback based on rep experience level.
🔄 Unlimited Reps
Practice the same objection 10 times if needed. No scheduling, no judgment, no limits.
📊 Progress Tracking
Managers see which objections each rep has practiced and where they're improving.
Adapt for your team
New Rep Onboarding
Structured progression from easy to hard objections. New reps practice fundamentals before facing tough scenarios.
Team Competition
Weekly objection challenges with leaderboards. Top performers earn recognition, everyone improves.
Deal-Specific Prep
Practice objections for a specific upcoming deal. Dahlia plays that prospect's likely concerns based on deal notes.
Quick Refresher
5-minute warmup before important calls. Practice one objection to get in the zone.
What you'll get
Here's what a practice session looks like:
🎯 Session Feedback
Who This Is For
Sales Reps
Build confidence handling tough objections through unlimited practice with a challenging AI sparring partner.
New SDRs & AEs
Learn to handle price, competitor, and timing objections before facing them on real deals.
Sales Managers
Track objection handling progress and identify which reps need additional coaching.
Sales Enablement Teams
Scale objection handling training without requiring managers to roleplay with every rep.
Frequently Asked Questions
How does AI help with objection handling training?
JoySuite's AI assistant Dahlia plays realistic skeptical prospects who push back, change tactics, and challenge your responses—just like real buyers. Reps practice in a safe environment and receive specific feedback on what worked and what to improve.
What types of sales objections can reps practice?
Any objection your team actually hears: price concerns, competitor comparisons, timing delays, status quo bias, stakeholder pushback, and more. You upload your real objections and battlecards to customize the training.
How does adaptive difficulty work in objection training?
Dahlia adjusts pushback intensity based on rep experience level. New reps start with easier scenarios and progress to tougher ones. Experienced reps can jump straight to hostile CFO-level challenges.
Can managers track objection handling progress?
Yes. Managers see which objections each rep has practiced, their performance scores, and where they're improving. This helps identify coaching opportunities and certification readiness.
How is this different from peer roleplay?
Dahlia doesn't hold back or feel awkward pushing hard on objections. She provides consistent, challenging scenarios anytime and delivers objective feedback that peers often can't provide.