Clone your best people
Capture the knowledge of your top performers and make their expertise available 24/7—without interrupting them. Your team gets instant answers. Your experts get their time back.
Your best people are bottlenecks
Every company has a handful of experts everyone relies on. The senior engineer who knows the architecture. The sales rep who handles every tough objection. The policy expert who's been here for 20 years.
They're brilliant—and they're drowning. Half their week is spent answering the same questions over and over. The other half? Interrupted by Slack messages and "quick calls."
Meanwhile, the rest of the team waits. Or guesses. Or makes mistakes.
There's a better way.
Make expertise available around the clock
Virtual Experts capture the knowledge of your top performers—from documents, videos, recordings, and chat history—and make it available to your entire team, 24/7.
When someone has a question, they ask the Virtual Expert instead of interrupting the real one. The expert's knowledge is always available. The expert themselves? Free to focus on high-value work.
It's like cloning your best people—without the sci-fi.
Everything you need
Multi-modal knowledge ingestion
Build Virtual Experts from any source. The more you feed them, the smarter they get.
Create personas based on real people
"Virtual Sarah" handles objections the way Sarah does. "Virtual Mike" answers questions like Mike would.
Build commands in plain English
Describe what you want—JoySuite builds it. Connect to your data sources and deploy instantly. No developers required.
Every answer you can verify
Never second-guess a policy again. Every response includes a citation to the exact source document and section.
Answers in any format
Get responses as charts, graphs, tables, or reports. Ask data questions and get visual answers you can share.
Keep knowledge accurate
Users can flag errors, outdated info, or missing details. Reports go directly to content owners for review.
Your experts need sleep. Virtual Experts don't.
Teams around the world get instant answers—no waiting for someone in another time zone to wake up.
Experts that speak every language
Virtual Experts respond in the user's language—even when trained on English documents. One expert serves your entire global team.
Real scenarios, real impact
Upload your best sales rep's call recordings and playbook notes. Now every rep can ask "Virtual Sarah" how to handle tough objections—and get her exact approach.
Ingest your senior engineer's documentation and architecture decisions. Junior devs get instant guidance without interrupting the person who should be building, not explaining.
A partner with 30 years of client relationships is retiring. Capture their knowledge into a Virtual Expert before they walk out the door—so it stays with the company.
Your support team gives inconsistent answers because knowledge is scattered. Create a Virtual Expert from your best support rep—now everyone responds the same way.
Your experts get their time back
When the team can get answers from a Virtual Expert, your senior people stop being help desks. They get back to the work that actually needs their expertise—closing deals, solving hard problems, building what's next.
Up and running in minutes
Feed the expert
Upload documents, videos, recordings, chat logs—anything that captures your expert's knowledge.
Create the persona
Define the Virtual Expert's persona and scope. Give them a name. Set their focus area.
Let the team ask
Your team asks questions and gets answers grounded in your expert's actual knowledge—24/7.
See Virtual Experts in action
See how JoySuite can help you capture and scale your team's expertise.