Legal teams drowning in routine questions
"I spend half my day answering the same questions over and over. 'Can I sign this NDA?' 'What's our policy on customer data?' 'Do I need legal approval for this vendor?' Meanwhile, strategic work piles up and employees wait days for answers they need in hours."
Self-service answers for common legal questions
Legal FAQ Bot gives employees instant answers to routine questions—NDA requirements, contract processes, compliance policies, and approval thresholds. Every answer cites your actual policy documents so employees trust what they're reading.
Complex or novel questions automatically escalate to the legal team with full context. Legal sees exactly what was asked, what the bot answered, and why it escalated—so they can respond faster and update the knowledge base.
From question to answer in seconds
Upload your legal content
Add your policies, process guides, FAQ docs, and contract playbooks to the Knowledge Center. JoySuite indexes everything and keeps it current as sources update.
Deploy the bot
Make the Legal FAQ Bot available to employees. Set up escalation rules for questions the bot can't answer confidently.
Employees ask questions
Questions arrive in natural language: "Do I need legal approval to sign this vendor contract?" or "What's our NDA policy for consultants?" — answered in seconds.
Get cited answers or smart escalation
Routine questions get instant answers with policy citations. Complex questions escalate to legal with full context—the bot explains what it couldn't answer and why.
Built for legal operations
📎 Policy Citations
Every answer links to the specific policy section or document it came from.
🚨 Smart Escalation
Questions the bot can't answer confidently route to legal with full context.
📊 Question Analytics
See what employees ask most to identify policy gaps and training needs.
🔒 Appropriate Boundaries
Bot knows when to defer—never gives legal advice, only explains policies.
What you can connect
Legal Policies
Company-wide legal guidelines
Contract Playbook
Standard terms and thresholds
NDA Guidelines
When and how to use NDAs
Approval Matrix
Who approves what
Compliance Guides
Regulatory requirements
Process Docs
How to request legal help
Customize for your needs
Contract FAQ Bot
Focus on contract-specific questions—approval thresholds, standard terms, and vendor requirements.
Compliance FAQ Bot
Answer questions about regulatory requirements, data privacy, and compliance obligations.
IP & Patents Bot
Guide employees on intellectual property policies, invention disclosures, and patent processes.
Employment Law Bot
Help managers understand employment policies, termination procedures, and HR legal requirements.
What you'll get
Here's a sample conversation with the Legal FAQ Bot:
Employee: Can I sign an NDA that a vendor sent over?
NDA Signing Guidelines
It depends on the type and terms. Here's our policy:
- Mutual NDAs under $50K deal value: You can sign using our standard template without legal review
- One-way NDAs (protecting only the vendor): Require legal review before signing
- NDAs with non-standard terms: Require legal review—look for unusual clauses around IP, jurisdiction, or term length
If the vendor insists on their template, upload it to the legal intake form and we'll review within 2 business days.
📎 Source: Legal Policy Handbook, Section 3.2 — "Non-Disclosure Agreements"
Employee: What counts as "non-standard terms" I should look for?
Watch for these red flags that require legal review:
- Term longer than 3 years
- Jurisdiction outside Delaware or your state
- Broad IP assignment language
- Unlimited liability or indemnification
- Restrictions on hiring
📎 Source: Contract Playbook, "NDA Red Flags Checklist"
Who This Is For
General Counsel & Legal Teams
Reduce time spent on routine policy questions so you can focus on strategic legal work and complex matters.
Legal Operations Managers
Scale legal support across the organization without adding headcount or creating bottlenecks.
Business Unit Leaders
Get your team quick answers about contracts, NDAs, and approvals without waiting in the legal queue.
Compliance Officers
Ensure employees have 24/7 access to accurate compliance guidance and policy information.
Frequently Asked Questions
What is a legal FAQ bot?
A legal FAQ bot is an AI-powered assistant that answers common employee questions about legal policies, contracts, NDAs, and compliance requirements. It's trained on your organization's specific legal documentation and provides instant, cited answers while escalating complex questions to your legal team.
Can AI provide legal answers to employees?
AI legal bots can explain your company's legal policies and procedures, but they don't provide legal advice. They help employees understand NDA requirements, contract approval thresholds, and compliance processes by citing your actual policy documents. Novel or complex situations escalate to your legal team.
How does a legal FAQ bot reduce legal team workload?
Legal FAQ bots handle 60-80% of routine questions that consume legal team time—NDA policies, contract thresholds, approval processes, and compliance basics. Your legal team receives only complex questions with full context, allowing them to focus on strategic work and respond faster to issues that require human expertise.
Is it safe to use AI for legal policy questions?
Yes, when properly configured. AI legal bots only answer from your approved policy documents and include citations for verification. They're designed with appropriate boundaries—explaining policies rather than giving legal advice—and automatically escalate complex or sensitive questions to your legal team.
What legal topics can a FAQ bot handle?
Legal FAQ bots can answer questions about NDA requirements, contract approval thresholds, vendor policies, data privacy guidelines, intellectual property procedures, compliance requirements, and any other topics covered in your legal policy documentation. They work best for routine, policy-based questions.