Stop waiting for answers
Instant answers from your policies, playbooks, and procedures—with citations you can check. If it's not in your approved content, JoySuite tells you.
Your team is wasting hours hunting for answers
The information exists somewhere. A policy doc. A shared drive. An old email thread. A wiki page that may or may not be current.
But finding it? That's another story. Your people spend hours every week searching, asking around, and piecing together answers from scattered sources.
Meanwhile, work stalls. Decisions wait. And everyone's productivity takes the hit.
There's a better way.
Trusted answers in seconds
JoySuite's Knowledge Center is a unified repository of your company's verified information—policies, procedures, playbooks, and more. When employees ask questions, they get instant, accurate answers pulled from this trusted source.
Every response includes a citation you can click to verify. And if the answer isn't in your approved content, JoySuite says so—no guessing, no making things up.
Answers you can trust
Your single source of truth
A centralized repository for your policies, procedures, and playbooks. Upload documents, organize by topic, and let your team find what they need.
Connect your existing files
Link documents from OneDrive, Google Drive, Dropbox, SharePoint and more. Your files stay where they are—JoySuite indexes and searches them.
Search everywhere at once
One search box finds answers across all your connected sources. No more checking three different systems.
Every answer is verifiable
Every response includes clickable citations. See exactly where the answer came from and verify it yourself.
Insights and analytics
See what questions are being asked most. Identify knowledge gaps. Track usage and adoption.
Keep knowledge accurate
Users can flag errors, outdated info, or missing details. Reports go directly to content owners for review.
Value from day one
JoySuite comes with curated knowledge libraries—cybersecurity basics, leadership principles, workplace safety, and more—ready to use before you upload a single file.
All expenses over $500 require manager approval before submission...
Flexible source of truth
Combine text, images, diagrams, and videos in one living document. FlexDocs make it easy to capture institutional knowledge in whatever format works best.
Ask in any language
Employees ask questions in their preferred language and get answers in that language—even when source documents are in English. Support for 100+ languages.
Real questions, instant answers
Employee gets an instant answer with citation to Section 4.2 of the Employee Handbook—no HR ticket required.
New hire gets step-by-step instructions pulled directly from the Expense Policy document—no waiting for a manager to respond.
Sales rep gets the answer from the Sales Playbook in seconds—right before jumping on a client call.
Compliance team gets a grounded answer with citations—audit-ready and verifiable.
Give your experts their time back
Up and running in minutes
Add your content
Upload documents or connect your existing file storage—Google Drive, SharePoint, whatever you use.
Configure access
Set who can see what. JoySuite respects your existing permissions automatically.
Start asking
Your team asks questions in plain language. JoySuite delivers cited answers instantly.
Ready to give your team instant answers?
See how JoySuite can turn your existing documentation into an always-available knowledge expert.