Introducing the JoySuite Knowledge Assistant

Unlock knowledge with personalized guidance

JoySuite’s Knowledge Assistant: The only chatbot your organization will ever need!

Our Knowledge Assistant combines the best features of leading LLMs like ChatGPT, Gemini, Claude, Perplexity, and more. Easily access the best features from these platforms—all from a single interface specifically designed for workplaces.

Say goodbye to needing multiple subscriptions to access the best features of each LLM!

Meet our SAMPLE company: PMI Delta Engineering

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PMI is a global energy and nuclear company, employing over 1,000 engineer, technician, administrative, and sales positions across North America and Europe.

For demonstrative purposes we'll be using PMI Delta for the following screenshots. But rest assured, Joy works with any industry—from engineering to retail to healthcare and more!

Get Answers from Your Content

Ask questions about your content and receive cited answers from your source documents.

Click to open the cited asset

Joy Knowledge Assistant screen with a learner asking a question, and the Knowledge Assistant responding with a list of three different resources and their citations.

Open up your cited source documents with ease.

Close-up screenshot of citations to document the Knowledge Assistant references.

Open the cited assets

Ask follow-up questions or request clarifications.

A Knowledge Assistant screen where a user asks the Assistant for clarification on content.

Find related content from your knowledge center.

Close-up screenshot of the Knowledge Assistant providing links to related resources within the Knowledge Center.

Only the content this user has permission to see will be surfaced

Pin certain content to the conversation to refer to it specifically—great for focusing on a specific set of files.

Close-up of three links provided by the Knowledge Assistant. A cursor hovers on one of the links, opening up a menu to "View" the link or "Add to context".

A learner asking a question about a very specific item to the Knowledge Assistant.

Locate media related to your question.

Image of a reactor containment structure cutaway, provided by the Knowledge Assistant, as requested by a learner.

Workflow Management

Optimize your workflow with premade prompts, project folders, and feedback management.

Access our pre-built prompt library.

Use the slash (/) command to open the prompt library

Streamline your project tasks with Joy smart Project Folders. They do more than just organize your chats—they help you set up special folders for different jobs or clients.

Give each project its own standard rules, tell it which work files or info sources to use, and even set up custom prompts to use in the future. When you start a new chat in that project, Joy already knows the topic and how you need help.

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Any generated response can be flagged by your people.

Feedback side pop out modal on a Knowledge Center screen, showing a learnder providing feedback on a piece of content.

Flag any Assistant response or piece of content

Your people can provide details about why they flagged a response.

Feedback is important for improving your content!

Summarize & Remix Your Source Information

Summarize, combine, and repurpose your content with ease.

Learner asking the Assistant to summarize a series of attached documents, and the Assistant's generated output of the request.

Pin multiple assets to the conversation to make them actionable

With Joy, you can easily reformat your source information to present it in an easily-digestible layout:

Instantly summarize lengthy reports, plans, and notes so you understand the essential details quickly.
Combine information from multiple sources into one clear view.
Easily repurpose key points for new content or transform existing text into different formats.

Generate Custom Content for Your Team

Generate any format of content for presentations, marketing, eLearning, or instruction.

Text

Create custom text in a flash for your learning and training materials.

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Images

Generate detailed images that add context to your project.

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Diagrams

Create illustrative diagrams to support instruction and understanding.

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Videos

Generate custom videos to demonstrate complex concepts and save space on written content.

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Custom Activities

Let your imagination run wild by creating any type of custom interactivity in minutes—even complex ones, such as a nuclear fission simulator.

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Infographics

Easily add infographics to your projects to present information quickly and clearly.

Audio & Narration

Create audio with a wide variety of voices, tones, and languages—even create a podcast based on source content!

On-Demand Custom Tutoring

Ask the Knowledge Assistant to teach you about any topic within your source content, or from within its own extensive knowledge base.

Receive one-on-one instruction on any topic imaginable from leadership skills to nuclear physics.

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Interface with Your Systems

Connect Joy with your third party systems—including CRMs, HRIS, and Support platforms—to ask questions or generate analytics. You can even communicate with multiple systems at once for complex queries.

Interfacing for Joy admins

Joy’s Knowledge Assistant can perform tasks such as assigning tasks or generating reports to help you get a deep understanding of your learner’s progress.

Interfacing for Sales

Integrate Joy with your CRM to streamline workflows, surface key insights, automate tasks, and more.

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Interfacing for Support

Improve response times, resolve issues quicker, and keep your teams aligned with Joy.

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Interfacing for Managers

Access team insights, assign training, and trigger actions across your HRIS, CRM, or LMS—all from one centralized knowledge base.

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Get On-Demand Expertise

Provide a 24/7 virtual expert to give your senior people and SMEs a break from answering repetitive questions—and empower your employees, franchisees, or clients to get the answers they need quickly.

On-demand expertise for your employees

Allow employees to ask questions about company policy and procedures.

On-demand expertise for your franchisees

Provide a virtual Operations Manual to your franchisees and their employees, cutting down on the number of questions to your helpdesk.

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On-demand expertise for your clients

Reduce support ticket volume by answering common questions about your products or services.

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Communicate by Email

Joy provides a seamless AI experience to tackle common email-related tasks directly from your inbox.

Use Joy AI right from your email! Just send or forward an email to Joy, tell it what help you need (like drafting a reply or summarizing the message), and Joy will email the answer back to you instantly.

Automatic Language Translation

Our Knowledge Assistant supports 100+ languages, so your people can interact in the language of their choice—and even request translations of source material.